Schedule Service

 

Schedule Kia Service Online in St. Louis, MO

We offer convenient online service scheduling for our customers who prefer this method versus calling the service department during normal hours. The online service scheduler is always available on our website with an internet connection. You can schedule appointments within minutes. The online service scheduling system is designed for efficient repeat use. Once you provide your pertinent contact and vehicle information when scheduling the first service, the system stores the information for repeat use.

 

 


How to Schedule Service Online at Suntrup Kia

We organized step-by-step guidance for those using the online service scheduler. Be sure to follow these steps when scheduling your service online:

  1. Logging In – The first step is to access the system. First-time users have two options to sign in: using an existing Google account, or by clicking the – make, year, model – box under “I’m a new customer”. Those that have used the system previously can simply sign in using account information, or by searching the system using your email or phone number.
  2. Vehicle Information – New users will enter basic information about the vehicle receiving service. It is often beneficial to have the owner’s manual for reference if you don’t have these details memorized. Enter the make, year, model, transmission, trim, engine type, engine size, and approximate miles. Click next to access the next step.
  3. Service Needed – Select the service that you want us to complete. You’ll notice that the system provides some routine maintenance options related to the miles entered in the previous step. There will also be a list of individual services and a search for recalls available.
  4. Transportation – Select if you have a ride or will wait at the dealership while we complete the service. Additional information is provided based on your selection.
  5. Appointment Day & Time – Select the preferred day and time for your appointment from the options calendar.
  6. Review & Book – Provide contact information, set preferred reminders and updates method, request a return phone call, and provide any additional comments. Review all of the appointment details for accuracy before booking the service.

No-Cost Conveniences at Suntrup Kia

As a family-owned and operated dealership, we look forward to your visit. We invite you to relax in the comfortable waiting lounge with complimentary coffee, beverages, and snacks while we finish the service. You might also choose to optimize the time at a business workstation.