Meet Our Staff
Sales
Dan Mann
Client Advisor
Moe Saad
Client Advisor
Brandon Smith
Client Advisor
Kelly Pfeiffer
Client Advisor
Cory Paton
Client Advisor
Daren Barnes
Client Advisor
Jonathan Hawkins
Client Advisor
Walter Brown
Client Advisor
Brian Hampe
Client Advisor
Matt Lepp
Client Advisor
Chris Irving
Client Advisor
Robyn Jensen
Client Advisor
Arick Heffner
Client Advisor
Todd Dupont
Client Advisor
Matthew Harvey
Client Advisor
Finance
BJ Bruner
Finance Manager
Jarrod Rucks
Business Manager
Julie Hallett
Business Manager
Management
Dzevad Masinovic
Sales Manager
Jeff Snider
Sales Manager
Butch Suntrup
Owner
Aaron Paton
Sales Director
Administration
Brandon Rea
Admin
Kelly Suntrup
Administration
Service
Brian Richter
Service Advisor
Clay Mayberry
Service Advisor
Cindy Greiwe
Service Advisor
Calvin Botkin
Service Advisor
Noah Jett
Service Advisor
Dave Gower
Service Manager
Other
Dan Mann
Client Advisor
Jun 23, 2020
Best salesman ever!!!
Dan Mann has to be the best salesman ever!!! I went into Suntrup Kia to check out a car that I saw online and that particular car was not available. He listened to what I was looking for and what my personal needs were and never stopped until the situation was resolved and a purchase was made!! He definitely shows that he is interested in what you want and very knowledgeable on all cars at the Suntrup Kia dealership in South County!! I would recommend him highly and have already given his information to several people!! Thank you Dan for being who you are!!!
Jun 13, 2020
We were in the market for a new car for our daughter and...
We were in the market for a new car for our daughter and Dan made the process smooth from start to finish. He was easy to work with.
Jun 13, 2020
What a great experience at Suntrup Kia. I was so stressed...
What a great experience at Suntrup Kia. I was so stressed out about which car, what color. Dan had so much patience with me. Great guy not pushy at all. Love my new Sportage
Jun 13, 2020
Dan Mann was so awesome. I was very stress out trying to...
Dan Mann was so awesome. I was very stress out trying to decide on the right vehicle. Dan was patience and not pushy at all. Love my new 2020 Sportage
Jun 12, 2020
This is our second purchase from Suntrup Kia. Dan Mann...
This is our second purchase from Suntrup Kia. Dan Mann met us on the lot and introduced himself. Dan listened to what we were looking for and was attentive to our needs. Dan was upfront about what he had and didn't have and showed us around to a few different models. The whole experience start to finish was quick and easy, they worked with us on price, our trade in, and finance was a snap with Jarod. Thanks again to Dan, Jeff, and the team for being so efficient and kind. Love the new ride.
Moe Saad
Client Advisor
Jul 03, 2020
Very helpful and friendly. I had the best experience...
Very helpful and friendly. I had the best experience buying a car. Moe was the best when helping me get what I was looking for.. Thank you
Jun 30, 2020
Thank you for making car buying as seamless as possible!...
Thank you for making car buying as seamless as possible! I decided on a whim I needed a new vehicle and less than 3 hours later walked away with my new car. Love it!
Jun 26, 2020
Moe Saad is amazing. He made me feel confident in buying...
Moe Saad is amazing. He made me feel confident in buying a car. I could tell he actually cared about me, not just my money.
Jun 24, 2020
This was the easiest car buying experience we've ever...
This was the easiest car buying experience we've ever had. Moe was friendly, honest, and very knowledgeable. We would highly recommend Moe and Suntrup Kia to anyone who is looking.
Jun 24, 2020
This was the best car buying experience. There was no...
This was the best car buying experience. There was no pressure, it was quick, and they have a relaxed & friendly atmosphere. Moe and BJ were great.
BJ Bruner
Finance Manager
Jun 26, 2020
Kelly Pfeiffer went above and beyond to help my wife with...
Kelly Pfeiffer went above and beyond to help my wife with her car purchase. Customer service at its best. I appreciate the kindness and respect she showed us.
Jun 24, 2020
This was the best car buying experience. There was no...
This was the best car buying experience. There was no pressure, it was quick, and they have a relaxed & friendly atmosphere. Moe and BJ were great.
Jun 13, 2020
My son and I purchased his first new car yesterday. At...
My son and I purchased his first new car yesterday. At various times, we worked with Moe, Doug, Cory and BJ. All were exceptionally helpful and made the overall process go smoothly. I would highly recommend working with any of them and Suntrup Kia in general.
Jun 13, 2020
Moe Saad, IS ABSOLUTELY AMAZING!!!! He worked so hard for...
Moe Saad, IS ABSOLUTELY AMAZING!!!! He worked so hard for my daughter and I to get us in a brand new 2020 Kia Sportage that my daughter and I absolutely love and can afford. He has such a wonderful personality, Moe made making this big purchase so easy for us. BJ BRUNER was our finance man and he also was absolutely AMAZING with a great personality, he explained everything about our loan and warranty, he was patience with us and answered all the questions we had. I recommend anyone wanting to buying a new/used vehicle to go to Suntrup Kia and see Moe Saad he will definitely take good care of you and your family and friends!! We Love Moe we wont be using anyone else again!!!
Jun 04, 2020
Excellent Car and Exceptional People
I have purchased many (too many) cars over the years and dealt with many different dealerships and people. My recent new car purchase from Suntrup Kia in South County was by far the best. I had not dealt with this location before. Years ago, my car, a 10+ year-old Hyundai, broke down on South Lindbergh very close to the Suntrup Nissan dealership. One of the sales staff there went out of his way to help me get the car to the Suntrup Hyundai dealership a few blocks north. The Service staff at the Hyundai dealership worked me into their very busy schedule and repaired my within a few hours, allowing me to return home to St. Charles County that day. I very much appreciated the kind assistance I received from both Suntrup dealerships, and told myself that when the time came to purchase a new car, I would try to deal with the Suntrup group. A few years later, that time came. Based on my usage requirements for a non-SUV station wagon-type of configuration, the models available thru Hyundai and Nissan unfortunately did not meet my needs. The Kia Soul, however, almost exactly met my specifications. I contacted Suntrup Kia South and set up a test-drive appointment with Client Advisor Robyn Jensen for the following business day, as this was during the restrictive business environment brought on by the COVID-19 pandemic. When my wife and I arrived, Robyn was still finishing up with another customer, so instead of having me wait she introduced me to Client Advisor Kelly Pfeiffer who was able to handle our appointment immediately. Following our test drive of the very impressive car we were ready to discuss a purchase. Throughout the process, Kelly was very knowledgeable, friendly, and professional. Several times during the negotiations, Robyn went out of her way to check on how things were going. Once an agreement had been reached, Kelly and Robyn worked together as a team to expediate the process of prepping the car for delivery that day pending our meeting with Finance Manager BJ Bruner. The dealership was very busy with multiple customers making deals, so Kelly and Robyn had already forwarded the necessary forms and information to BJ in advance, allowing him to complete all the paperwork in advance of our meeting. He then carefully explained the documents and answered all of our questions, showing a very high level of expertise and responsiveness as well as a very friendly and genuine interest in us. The purchase was completed, and we drove our new car home shortly thereafter. Based on my previous experience with the Suntrup Nissan and Hyundai personnel, we made the trip from St. Charles County in hopes of finding the same level extraordinary personal concern at Suntrup Kia. Robyn, Kelly, and BJ all exceeded our hopes and expectations. Clearly, they all regarded us as more than just customers, and treated us with kindness, efficiency, respect and professionalism that is not often seen anymore. The Suntrup group should be very proud of the way they, and seemingly all associates throughout the organization, relate to people. We appreciate, thank, and recommend Robyn, Kelly and BJ particularly, and Suntrup in general, for all of their kindness, help and service.
Jarrod Rucks
Business Manager
Jul 02, 2020
The best experience I have ever had at a dealership....
The best experience I have ever had at a dealership. Robyn is the best. She has a great personality. Jarrod was the best finance manager
Jun 30, 2020
I have never had a better experience than i had with...
I have never had a better experience than i had with Kia. Robyn was wonderful and i will always come back in the future. Awesome
Jun 26, 2020
Thanks Cory Paton and Jarrod Rucks on the help of the...
Thanks Cory Paton and Jarrod Rucks on the help of the purchase of our new car. Great job! Kia also offers a very great warranty!
Jun 26, 2020
Moe Saad is amazing. He made me feel confident in buying...
Moe Saad is amazing. He made me feel confident in buying a car. I could tell he actually cared about me, not just my money.
Jun 24, 2020
This was the easiest car buying experience we've ever...
This was the easiest car buying experience we've ever had. Moe was friendly, honest, and very knowledgeable. We would highly recommend Moe and Suntrup Kia to anyone who is looking.
Julie Hallett
Business Manager
Jul 03, 2020
Very helpful and friendly. I had the best experience...
Very helpful and friendly. I had the best experience buying a car. Moe was the best when helping me get what I was looking for.. Thank you
Jun 17, 2020
Great experience buying my Kia Soul this past Friday. Had...
Great experience buying my Kia Soul this past Friday. Had the best laid back salesman, Walter Brown and finance lady, Julie Hallett. Thanks so much for everything.
Jun 16, 2020
Moe made this experience a GREAT one! You can tell he...
Moe made this experience a GREAT one! You can tell he enjoys his job and likes people. I got a great deal on a 2020 Soul S and felt as if i made a friend as well. I feel very confident in reccomending Suntrup KIA and Moe. He couldn't have been any nicer, and make it a fun transaction.
Jun 13, 2020
Great experience with Matt Lepp at Suntrup Kia South! He...
Great experience with Matt Lepp at Suntrup Kia South! He was quick to answer any questions, advocated for me to get the best price, and continued to help after the sale was completed!
Jun 09, 2020
Thank you for a seamless process to get me into my very...
Thank you for a seamless process to get me into my very first new vehicle. Mo in sales was a pleasure to work with and management did their best to get me the best price and finance package. Thank you all!
Dzevad Masinovic
Sales Manager
Jul 03, 2020
Very helpful and friendly. I had the best experience...
Very helpful and friendly. I had the best experience buying a car. Moe was the best when helping me get what I was looking for.. Thank you
Jun 09, 2020
Thank you for a seamless process to get me into my very...
Thank you for a seamless process to get me into my very first new vehicle. Mo in sales was a pleasure to work with and management did their best to get me the best price and finance package. Thank you all!
Jun 02, 2020
Every time we arrive at this dealership we are greeted...
Every time we arrive at this dealership we are greeted with smiles and respect ! We loved working with Dan Mann and Walter Brown both sales men are very professional and easy to work with . Service department is always on top their game when I come in also . Thanks Sharon Parisi
May 26, 2020
Excellent, relatable service
Moe really made the car-buying experience significantly better than I could have hoped for. Just purchased a 2020 Kia Soul, my first new car in over 10 years, and of course I was really worried about getting a good price and most importantly the best vehicle that fit me. You could tell Moe was really experienced and passionate about Kia cars and wanted to make sure I got a good value and all the safety features I wanted, without any pressure. Even though we were in a rush due to Memorial Day he and the rest of the sales team did everything they could to accommodate us.
May 13, 2020
Moe was great! He is easy to talk to, doesnt try to push...
Moe was great! He is easy to talk to, doesnt try to push the sale too hard, and is a good time! They listened to what I was looking for, the price range I was wanting to stick to, and gave me a very fair deal on my trade in. I will definitely be back to this dealer when it's time to purchase again. Thanks again Moe and everyone who made it possible for me to leave with the car I've always wanted!!
Brandon Smith
Client Advisor
Jun 24, 2020
If you're looking for a place that treats you like...
If you're looking for a place that treats you like family, go to Suntrup Kia South. If you're looking for an amazing salesperson who treats you like you're family and will do everything within their power to get you in the car ypu want. Ask for Brandon! He is so helpful and hilarious too. Seriously, the MOST fun I had ever had at a dealership. Thanks, dude!
Jun 23, 2020
We met Brandon Smith upon arriving at the dealership to...
We met Brandon Smith upon arriving at the dealership to scope out a Kia Sorento. He is a very friendly, knowledgable, straight up guy. We couldn't be happier with our Kia and working with Brandon to get a great deal. Thanks again for a awesome experience during this craziness! Pat & Marie
May 28, 2020
Brandon always takes care of my family's vehicle needs.
Brandon is a straight shooter. We trust him and know that he always has our best interest when it comes to purchasing the right vehicle. We have purchased 3 new Kia's in the past 3 years. When the time comes we will reach out to Brandon for our next vehicle. Thanks Brandon!!
May 28, 2020
Brandon always takes care of us. We trust him and know...
Brandon always takes care of us. We trust him and know he has our family’s best interest at hand. We have purchased 3 Kia’s at Suntrup Kia South in the past three years. We are return customers because of Brandon. And we will return again! Thanks Brandon!!
Apr 25, 2020
I had a great experience Brandon was amazing, he made the...
I had a great experience Brandon was amazing, he made the entire process seem effortless, he even came and picked me up and brought me to the dealership, that's above and beyond! he is kind and very polite, BJ was my finance guy, he was great!! It went so smooth and so quick, they even wiped down all of the surfaces and ink pens very considerate thing to do during this scary time!! thank you Brandon!!!!
Kelly Pfeiffer
Client Advisor
Jun 26, 2020
Kelly Pfeiffer went above and beyond to help my wife with...
Kelly Pfeiffer went above and beyond to help my wife with her car purchase. Customer service at its best. I appreciate the kindness and respect she showed us.
Jun 04, 2020
Excellent Car and Exceptional People
I have purchased many (too many) cars over the years and dealt with many different dealerships and people. My recent new car purchase from Suntrup Kia in South County was by far the best. I had not dealt with this location before. Years ago, my car, a 10+ year-old Hyundai, broke down on South Lindbergh very close to the Suntrup Nissan dealership. One of the sales staff there went out of his way to help me get the car to the Suntrup Hyundai dealership a few blocks north. The Service staff at the Hyundai dealership worked me into their very busy schedule and repaired my within a few hours, allowing me to return home to St. Charles County that day. I very much appreciated the kind assistance I received from both Suntrup dealerships, and told myself that when the time came to purchase a new car, I would try to deal with the Suntrup group. A few years later, that time came. Based on my usage requirements for a non-SUV station wagon-type of configuration, the models available thru Hyundai and Nissan unfortunately did not meet my needs. The Kia Soul, however, almost exactly met my specifications. I contacted Suntrup Kia South and set up a test-drive appointment with Client Advisor Robyn Jensen for the following business day, as this was during the restrictive business environment brought on by the COVID-19 pandemic. When my wife and I arrived, Robyn was still finishing up with another customer, so instead of having me wait she introduced me to Client Advisor Kelly Pfeiffer who was able to handle our appointment immediately. Following our test drive of the very impressive car we were ready to discuss a purchase. Throughout the process, Kelly was very knowledgeable, friendly, and professional. Several times during the negotiations, Robyn went out of her way to check on how things were going. Once an agreement had been reached, Kelly and Robyn worked together as a team to expediate the process of prepping the car for delivery that day pending our meeting with Finance Manager BJ Bruner. The dealership was very busy with multiple customers making deals, so Kelly and Robyn had already forwarded the necessary forms and information to BJ in advance, allowing him to complete all the paperwork in advance of our meeting. He then carefully explained the documents and answered all of our questions, showing a very high level of expertise and responsiveness as well as a very friendly and genuine interest in us. The purchase was completed, and we drove our new car home shortly thereafter. Based on my previous experience with the Suntrup Nissan and Hyundai personnel, we made the trip from St. Charles County in hopes of finding the same level extraordinary personal concern at Suntrup Kia. Robyn, Kelly, and BJ all exceeded our hopes and expectations. Clearly, they all regarded us as more than just customers, and treated us with kindness, efficiency, respect and professionalism that is not often seen anymore. The Suntrup group should be very proud of the way they, and seemingly all associates throughout the organization, relate to people. We appreciate, thank, and recommend Robyn, Kelly and BJ particularly, and Suntrup in general, for all of their kindness, help and service.
May 19, 2020
Brian is always so welcoming every time I come in. He is...
Brian is always so welcoming every time I come in. He is very informative when I am asking him questions. Always look forward to coming in because of great customer service.
Mar 27, 2020
Suntrup Kia does not care about you or anything else.
Suntrup Kia does not care about you, your money, or your business. Let me explain my ordeal: Kelly P. was my salesperson. She was kind and worked hard to find the car I wanted. I am very picky and knew what I wanted. I knew getting what I wanted would take time, so I was patient. I intended to lease a new 2021 Kia Seltos. I had been waiting for these cars to come out for a long time, knowing my lease was coming to its maturity date. These cars were officially released Super Bowl weekend 2020. The very next day, I went to Suntrup and met Kelly. I went in knowing the EXACT car I wanted - a 2021 Seltos SX Turbo, white with black roof, grey interior, push-button entry and start, heated seats and steering wheel, and AWD. I waited for months. The SX Turbo wasn't released until mid-March and it seemed nobody was getting the color I wanted. She kept searching, I kept waiting. Eventually, she found me the EXACT car I wanted. I was so excited to finally get it! Suntrup Kia was supposed to trade another dealer for this car and was supposed to get it on a Wednesday and I was scheduled to pick it up on Friday. On Thursday, Kelly called and told me this car was sold by the other dealer right before they were supposed to get it. Okay...so fool me once, right? This isn't the first time Suntrup Kia has done this to me. When I was attempting to trade my 2015 Optima, I was looking to get a 2017 Sportage. Again, knowing what I wanted, they were going to trade another dealer for the car...three times the trade "fell through". So same story, different day. I went to Lou Fusz Kia and got the car I wanted (they also get one star for horrible customer service). So, long story short... Suntrup knew I was ready to sign for this car. Easily $30,000. But, they could care less about customer service which is a shame because their salespeople seem to be so nice. I guess their ownership and management is where the fallout occurs.
Mar 16, 2020
Butch is a professional that is friendly and effective at...
Butch is a professional that is friendly and effective at addressing any needs or concerns. I am very impressed with the service we received! Kelly is a great at determining what we needed and was always helpful. We will always shop Suntrup first for any of our vehicle needs.
Cory Paton
Client Advisor
Jul 01, 2020
Thank you Cory Paton for all your help. You did a really...
Thank you Cory Paton for all your help. You did a really good job helping us buy our new car. Very nice young man. He came straight out to the parking lot to help us out. Very prompt and sociable.
Jun 26, 2020
Thanks Cory Paton and Jarrod Rucks on the help of the...
Thanks Cory Paton and Jarrod Rucks on the help of the purchase of our new car. Great job! Kia also offers a very great warranty!
Jun 13, 2020
My son and I purchased his first new car yesterday. At...
My son and I purchased his first new car yesterday. At various times, we worked with Moe, Doug, Cory and BJ. All were exceptionally helpful and made the overall process go smoothly. I would highly recommend working with any of them and Suntrup Kia in general.
Jun 09, 2020
Cory was very kind and patient. He never made me feel...
Cory was very kind and patient. He never made me feel silly for asking questions. He also did what he said he would do, so that means a lot to me. Jarrod, our finance guy, made the process quick and painless. He made sure he did what he could to get me the best rate. Overall wonderful experience.
May 29, 2020
Recently purchased a used car
My wife and I recently purchased a slightly used Kia from Suntrup Kia. Our sales person was Cory Paton. Cory is really great to work with. This is the second time I've purchased a car from Cory, and about the 8th time from Suntrup. Cory is professional, detail oriented and truly cares about customer satisfaction. I will come back and ask for Cory the next time we're purchasing a car. Thanks Cory!
Daren Barnes
Client Advisor
May 15, 2020
One of the worst dealerships I am ever dealt with and I...
One of the worst dealerships I am ever dealt with and I have bought over a dozen cars from dealerships. First when i went to buy my car November 2018 they sold it to me it didn't have a title for it and then lied to me for the next month about it and just kept blowing me off. Then a little over a year later I trade the vehicle off at Suntrup Hyundai. They filled out the form to cancel my gap insurance and was told that I was going to get a refund. About a month had passed so I called my gap insurance company to find out what the status was and they said it had been canceled for almost a month and that the dealership I bought the car from was going to issue me a refund. So I called Suntrup Kia and spoke with the finance guy and said I was trying to find out the status and that gap insurance company told me that they owed me a refund. The finance guy went off on me and started lecturing me saying that they are not going to issue me a refund it is not their job that the insurance company will do it. I tried explaining to the guy what the insurance company told me but all he was doing was being rude on the phone. The sales staff was very friendly but finance department and the sales manager and finance manager very rude and disrespectful.
May 15, 2020
Friendly staff
Everyone I have contacted or who has contacted me has been very friendly and helpful. They contacted me to ensure all my questions have been answered.
May 07, 2020
Daren was great. He treated us like family. Daren was...
Daren was great. He treated us like family. Daren was able to help make my daughter's sweet 16 special. Thank you sir for your hospitality.
Apr 18, 2020
I would recommend him to anyone. He's very...
I would recommend him to anyone. He's very professional in what he does This is the first time I ever got someone to be very helpful. Thank you again. Also the other employees were also nice.
Feb 04, 2020
The dealership was courteous and polite. Dan Mann was...
The dealership was courteous and polite. Dan Mann was very helpful in my decision making so that I could get the best deal for me. I appreciate that kind of help because it doesn't always happen at dealerships.
Jeff Snider
Sales Manager
Jun 12, 2020
This is our second purchase from Suntrup Kia. Dan Mann...
This is our second purchase from Suntrup Kia. Dan Mann met us on the lot and introduced himself. Dan listened to what we were looking for and was attentive to our needs. Dan was upfront about what he had and didn't have and showed us around to a few different models. The whole experience start to finish was quick and easy, they worked with us on price, our trade in, and finance was a snap with Jarod. Thanks again to Dan, Jeff, and the team for being so efficient and kind. Love the new ride.
Mar 25, 2020
Moe is the best all the guys wear great the manager...
Moe is the best all the guys wear great the manager thanks again for working with me love my car I would definitely be back
Mar 04, 2020
Walter was very knowledgeable and helpful in the buying...
Walter was very knowledgeable and helpful in the buying process. I made him aware of my wants in a vehicle and I am now a proud owner of new KIA. Thanks Walter you are the Best!
Feb 08, 2020
Very Pleasant Car Buying Experience
For our third KIA Sportage, we returned to the place where we bought the first two and were not disappointed. Arick Heffner helped us find the right car, handled our trade, and worked out a deal that we were comfortable with. Overall, this was the best one of our three purchases.
Feb 04, 2020
The dealership was courteous and polite. Dan Mann was...
The dealership was courteous and polite. Dan Mann was very helpful in my decision making so that I could get the best deal for me. I appreciate that kind of help because it doesn't always happen at dealerships.
Jonathan Hawkins
Client Advisor
Mar 07, 2020
Moe was absolutely amazing. He took his time to show me...
Moe was absolutely amazing. He took his time to show me all of my options and rates. I was even able to test drive a few. The personable service and smiles from the staff that we had to meet and talk to with during our visit were a plus. I will definitely recommend Moe be the person you talk to if you are interested in a car. I am ecstatic about my new kia soul. Thank you for all the attention and detail it made the process so carefree.
Feb 19, 2020
Had a great experience working with Jonathan!!
Jonathan was eager to answer any and all questions my husband and I had. He wasn't pushy or rude and took the time to make sure we were happy with our decision. We ended up trading in both our vehicles for 2 KIA sportages. Jonathan was wonderful throughout the entire process. Would be more then happy to work with him in the future. Would also definitely recommend him to family and friends.
Jan 30, 2020
I purchased my 2nd Kia Sportage. I had an awesome sales...
I purchased my 2nd Kia Sportage. I had an awesome sales person, Jonathan Hawkins who answered my questions. He was very helpful and not pushy.
Dec 31, 2019
Great guy! Easy to work with and wasn't pushy. He also...
Great guy! Easy to work with and wasn't pushy. He also allowed us to test drive the vehicles we were interested in so that we could make an educated decision. He really made an impression on my 4 year old to the point that everytime we pass Suntrup he talks about Jonathan and how he has so many cars. And that he gave daddy one and that he's the one to see if you want/ need a car.
Dec 31, 2019
My wife and I were very pleased with the process of...
My wife and I were very pleased with the process of shopping and finally purchasing a 2020 Soul X-Line. We were shown several options that helped us best fit our family’s needs. Each step we were give the time and patience to feel comfortable with our decisions.
Walter Brown
Client Advisor
Jun 17, 2020
Great experience buying my Kia Soul this past Friday. Had...
Great experience buying my Kia Soul this past Friday. Had the best laid back salesman, Walter Brown and finance lady, Julie Hallett. Thanks so much for everything.
Jun 02, 2020
Every time we arrive at this dealership we are greeted...
Every time we arrive at this dealership we are greeted with smiles and respect ! We loved working with Dan Mann and Walter Brown both sales men are very professional and easy to work with . Service department is always on top their game when I come in also . Thanks Sharon Parisi
May 15, 2020
Friendly staff
Everyone I have contacted or who has contacted me has been very friendly and helpful. They contacted me to ensure all my questions have been answered.
May 13, 2020
Walter made the buying experience incredibly easy.
I had a great experience with Walter. He made the buying experience incredibly easy. I would recommend anyone looking for a new Kia in the Saint Louis market to give him a call!
Apr 24, 2020
I would like to personally thank Mr. Walter Brown...
I would like to personally thank Mr. Walter Brown salesman at Suntrup Kia South for delivering great customer service skills and ensuring me that he would do everything in his power to make sure that I left with a vehicle Thanks.
Brian Hampe
Client Advisor
Jun 25, 2020
Brian was very friendly and helpful through out the...
Brian was very friendly and helpful through out the purchase and after. It was the best car buying experience I have had. I would be happy to purchase another car here.
May 18, 2020
My salesman, Brian, was great! He was very friendly,...
My salesman, Brian, was great! He was very friendly, knowledgeable about the vehicle I wanted, and answered all the questions I had about my purchase. Brian did his best to make sure my experience was smooth and done in a timely manner.
May 14, 2020
Brian was so great, it was my first time buying a car and...
Brian was so great, it was my first time buying a car and I felt like I could completely trust him to be transparent, trustworthy and helpful. I could tell he was in it to help me, not for the commission. Always ask for Brian Hampe!!!!
May 12, 2020
Brian Hampe was extremely helpful throughout the process...
Brian Hampe was extremely helpful throughout the process of buying a car. He was never pushy and actually listened to us. I never felt pressure from him at all and he was extremely professional. We recently bought a Kia Sedona EX from him and my wife is very happy. I highly recommend working with Brian!
Apr 27, 2020
Bought a 2015 Kia Optima had it one day started smoking...
Bought a 2015 Kia Optima had it one day started smoking really bad said it had a 30 point check oil was filthy and leaking really bad sorry I bought a car from you.
Matt Lepp
Client Advisor
Jun 13, 2020
Great experience with Matt Lepp at Suntrup Kia South! He...
Great experience with Matt Lepp at Suntrup Kia South! He was quick to answer any questions, advocated for me to get the best price, and continued to help after the sale was completed!
Jun 13, 2020
Suntrup is great. However, Matt L. was a huge...
Suntrup is great. However, Matt L. was a huge disappointment. I had bought there multiple times in the past but this time I required a co-signer. I got one then he stopped answering my calls, blocked my texts and his office phone went right to voicemail while he was in his office and not on the phone. I saw this because I called from outside. He simply said to come back when I have a co-signer then walked out of the office without turning his head to say see you in a bit, good bye or anything. When he saw me at first he gave me this strange look like do I know you or like I was a leper. I have no idea what his problem was but his personality sucks.
May 15, 2020
One of the worst dealerships I am ever dealt with and I...
One of the worst dealerships I am ever dealt with and I have bought over a dozen cars from dealerships. First when i went to buy my car November 2018 they sold it to me it didn't have a title for it and then lied to me for the next month about it and just kept blowing me off. Then a little over a year later I trade the vehicle off at Suntrup Hyundai. They filled out the form to cancel my gap insurance and was told that I was going to get a refund. About a month had passed so I called my gap insurance company to find out what the status was and they said it had been canceled for almost a month and that the dealership I bought the car from was going to issue me a refund. So I called Suntrup Kia and spoke with the finance guy and said I was trying to find out the status and that gap insurance company told me that they owed me a refund. The finance guy went off on me and started lecturing me saying that they are not going to issue me a refund it is not their job that the insurance company will do it. I tried explaining to the guy what the insurance company told me but all he was doing was being rude on the phone. The sales staff was very friendly but finance department and the sales manager and finance manager very rude and disrespectful.
May 11, 2020
Suntrup Kia was awesome and their awesome salesman Matt...
Suntrup Kia was awesome and their awesome salesman Matt Lepp made the experience of buying my first brand new car fast, easy, and fun. He made sure we were happy with our selection before we left. 10/10 recommend Suntrup Kia and Matt!
May 04, 2020
Matt was amazing! He allowed me to drive and look at the...
Matt was amazing! He allowed me to drive and look at the car without being on top of me talking and trying to “sell” the car. He allowed me to ask as many questions as needed and he was very patient and relaxed. So easy to do business with and trustworthy. I hate car shopping and this was a great experience from start to finish. I love my new Jeep.
Chris Irving
Client Advisor
May 19, 2020
I just bought a car here ( the third car we have...
I just bought a car here ( the third car we have purchased here) and as always had a grwat experience. Actually was quite comforting. There is no better service anywhere. They really take good care of there customers. Service department is friendly and very considerate of the people’s time.the sale person i had this time was Chris Irving. He made the while thing actually fun and no stress. He is really a easy guy to speak to and ask any questions. Thank you Chris I got a car i really love. Go see Chris if you want a good deal.
May 02, 2020
Me and my family have been dealing with Chris Irving for...
Me and my family have been dealing with Chris Irving for over 20 years great guy very fast service gets us right everytime never disappoints us
Apr 28, 2020
Arick was very helpful in helping me choose the right...
Arick was very helpful in helping me choose the right vehicle. So thankful for that. Definitely will come back when we need another vehicle. Thank you so much
Apr 22, 2020
Chris holds integrity and straight forward will always...
Chris holds integrity and straight forward will always refer and buy from him. I had issue with another salesman who promised me something and never followed through and Chris came through.
Mar 31, 2020
Nothing less than PERFECTION! No BS, just actual help...
Nothing less than PERFECTION! No BS, just actual help and knowledge for a change! FINALLY A Salesperson for the Buyer. Thanks again Chris Irving! Deuces
Robyn Jensen
Client Advisor
Jul 02, 2020
The best experience I have ever had at a dealership....
The best experience I have ever had at a dealership. Robyn is the best. She has a great personality. Jarrod was the best finance manager
Jun 30, 2020
I have never had a better experience than i had with...
I have never had a better experience than i had with Kia. Robyn was wonderful and i will always come back in the future. Awesome
Jun 14, 2020
It was a good experience ce
We bought our Kia Sportage in for service on 12 June and with Robyn’s help left with a newer model. We hadn’t intended to buy a new car but Robyn helped it happen and we are happy.
Jun 08, 2020
Robyn was amazing and made the entire process of buying...
Robyn was amazing and made the entire process of buying painless and fun! She went out of her way to make our experience comfortable and easy, go see her!
Jun 04, 2020
Excellent Car and Exceptional People
I have purchased many (too many) cars over the years and dealt with many different dealerships and people. My recent new car purchase from Suntrup Kia in South County was by far the best. I had not dealt with this location before. Years ago, my car, a 10+ year-old Hyundai, broke down on South Lindbergh very close to the Suntrup Nissan dealership. One of the sales staff there went out of his way to help me get the car to the Suntrup Hyundai dealership a few blocks north. The Service staff at the Hyundai dealership worked me into their very busy schedule and repaired my within a few hours, allowing me to return home to St. Charles County that day. I very much appreciated the kind assistance I received from both Suntrup dealerships, and told myself that when the time came to purchase a new car, I would try to deal with the Suntrup group. A few years later, that time came. Based on my usage requirements for a non-SUV station wagon-type of configuration, the models available thru Hyundai and Nissan unfortunately did not meet my needs. The Kia Soul, however, almost exactly met my specifications. I contacted Suntrup Kia South and set up a test-drive appointment with Client Advisor Robyn Jensen for the following business day, as this was during the restrictive business environment brought on by the COVID-19 pandemic. When my wife and I arrived, Robyn was still finishing up with another customer, so instead of having me wait she introduced me to Client Advisor Kelly Pfeiffer who was able to handle our appointment immediately. Following our test drive of the very impressive car we were ready to discuss a purchase. Throughout the process, Kelly was very knowledgeable, friendly, and professional. Several times during the negotiations, Robyn went out of her way to check on how things were going. Once an agreement had been reached, Kelly and Robyn worked together as a team to expediate the process of prepping the car for delivery that day pending our meeting with Finance Manager BJ Bruner. The dealership was very busy with multiple customers making deals, so Kelly and Robyn had already forwarded the necessary forms and information to BJ in advance, allowing him to complete all the paperwork in advance of our meeting. He then carefully explained the documents and answered all of our questions, showing a very high level of expertise and responsiveness as well as a very friendly and genuine interest in us. The purchase was completed, and we drove our new car home shortly thereafter. Based on my previous experience with the Suntrup Nissan and Hyundai personnel, we made the trip from St. Charles County in hopes of finding the same level extraordinary personal concern at Suntrup Kia. Robyn, Kelly, and BJ all exceeded our hopes and expectations. Clearly, they all regarded us as more than just customers, and treated us with kindness, efficiency, respect and professionalism that is not often seen anymore. The Suntrup group should be very proud of the way they, and seemingly all associates throughout the organization, relate to people. We appreciate, thank, and recommend Robyn, Kelly and BJ particularly, and Suntrup in general, for all of their kindness, help and service.
Brandon Rea
Admin
Feb 04, 2020
The dealership was courteous and polite. Dan Mann was...
The dealership was courteous and polite. Dan Mann was very helpful in my decision making so that I could get the best deal for me. I appreciate that kind of help because it doesn't always happen at dealerships.
Jan 01, 2020
Dan was great as was Jeff in Management but between...
Dan was great as was Jeff in Management but between financing and billing licensing you have a major log jam. Thirty eight days after purchase and still do not have everything I need to properly license the vehicles I bought.. Uptempo asking for paperwork with loan information I still do not have Need to fix that part to make this a better experience. Your sales team is great but alot of work needed on the backside. I am really on the fence about recommending this dealership but because last experience was good giving the benefit of the doubt that this time it was a fluke.
Dec 17, 2019
Jennifer Vawter was great, no pressure or hassle, she...
Jennifer Vawter was great, no pressure or hassle, she knew what I wanted and it was a quick process. Great people here to help when needed!!
Dec 11, 2019
Great experience at Suntrup Kia
I came in wanting to get emissions done on my KIA soul! Then I met Walter brown who told me he could trade me out of my KIA soul and get a brand new Kia! Walter brown was great!
Nov 21, 2019
Great experience
Everything was so great here at the dealership Walter, Brandon, and butch Suntrup all helped me out! I will return! Thank you so much Suntrup Kia
Arick Heffner
Client Advisor
May 20, 2020
Great overall experience
The experience couldn't have gone any smoother. Arick was very knowledgeable, fast and easy going with everything and got me the deal i was looking for! Would recommend Arick and the dealership to anyone looking for a new car.
May 17, 2020
Great guy to work with. He made everything easy and...
Great guy to work with. He made everything easy and fast!!! Our car was sitting out front waiting for us when we pulled in. Great customer service. Love our new Kia!
Apr 28, 2020
Arick was very helpful in helping me choose the right...
Arick was very helpful in helping me choose the right vehicle. So thankful for that. Definitely will come back when we need another vehicle. Thank you so much
Mar 03, 2020
Arik was a pleasure to work with. He listened and heard...
Arik was a pleasure to work with. He listened and heard my requisites, then went to work for me, making every effort to place me in the right vehicle at the right price. Finance was quick and precise with Jarrod. I was out and in my new car in no time! Thanks for a great experience!
Feb 22, 2020
my experience with arick Heffner (salesperson) was...
my experience with arick Heffner (salesperson) was pleasant and non pressure filled and bj (financial guy) was very helpful. overall it was a very pleasant experience
Brian Richter
Service Advisor
May 19, 2020
I just bought a car here ( the third car we have...
I just bought a car here ( the third car we have purchased here) and as always had a grwat experience. Actually was quite comforting. There is no better service anywhere. They really take good care of there customers. Service department is friendly and very considerate of the people’s time.the sale person i had this time was Chris Irving. He made the while thing actually fun and no stress. He is really a easy guy to speak to and ask any questions. Thank you Chris I got a car i really love. Go see Chris if you want a good deal.
May 19, 2020
Brian is always so welcoming every time I come in. He is...
Brian is always so welcoming every time I come in. He is very informative when I am asking him questions. Always look forward to coming in because of great customer service.
May 13, 2020
Moe was great! He is easy to talk to, doesnt try to push...
Moe was great! He is easy to talk to, doesnt try to push the sale too hard, and is a good time! They listened to what I was looking for, the price range I was wanting to stick to, and gave me a very fair deal on my trade in. I will definitely be back to this dealer when it's time to purchase again. Thanks again Moe and everyone who made it possible for me to leave with the car I've always wanted!!
Mar 05, 2020
It was the fifth morning in the month of March in the...
It was the fifth morning in the month of March in the year 2020 of our good Lord. The ides not ten days nigh. I woke with the sun, as is common in my behaviour. I smashed my java beans, brewed my coffee black and set forth on my quest to conquer the day. As I wandered out to my noble steed, a 2009 Acura TSX I christened "Veruca Salt" after the lovely shade of blue she dons when the sun hits her just right, I noticed things were amiss. Her oil was low. "Oil daddy! I want it now! I don't care how, I want it now!" she screamed at me... "Anything for my lovely little brute" I replied eagerly, fearful of her wrath. Thus, I journeyed to Suntrup Kia through the lands of Mordor to retrieve my Synthetic goodness. Whence I arrived at Mt. DOOM, I expected a host of pushy salesmen and service desk technicians wearing the white hand of Sauraman. Is this what greeted me? Nay, twas but a generous man, a great man. One whom called himself Sir Brian Richter. He diagnosed my problem immediately with a smile upon his countenance. He promised me he would treat Veruca gently, as if she were his own. I knew my girl was in good hands. I retired to the common room where fancy popcorn and 6 hour old coffee awaited me. In my wait, I had an opportunity to gaze upon other steeds... valiant race horses all, but none as elegant or loyal as my blueberry. Twas not but 40 minutes before Lord Richter escorted me to my girl, oiled up and ready to go. A wonderful journey to be sure, and a welcome one. Thank you King Brian, your service was unlike any other I have experienced. I look forward to seeing you again.
Jan 30, 2020
Brian is such a nice guy! Always friendly and helpful...
Brian is such a nice guy! Always friendly and helpful whenever I come in. This dealership is quick! I expected to be waiting an hour for an oil change and got out within 30 minutes. 😁 Definitely will come back to buy tires and get an alignment from him!
Todd Dupont
Client Advisor
May 11, 2020
Todd DuPont and BJ were great to work with thank you for...
Todd DuPont and BJ were great to work with thank you for making the process easy for me and telling me a little bit about St. Louis while I was visiting thanks again guys
Apr 23, 2020
Todd DuPont greeted me at the door, and immediately felt...
Todd DuPont greeted me at the door, and immediately felt like a normal guy, not a salesman! Great buying experience! Quick and easy!!! Never felt overbearing. Financing worked with me on my trade in, and found me the best rate for my purchase!
Apr 22, 2020
I Wasn’t sure how the car buying experience would go with...
I Wasn’t sure how the car buying experience would go with being quarantined, but Suntrup Kia South and Tod DuPont made it so easy! Tod brought a car out for me to test drive and when that wasn’t quite the right one for me, he helped me find the perfect car!
Apr 07, 2020
Both Brandon & Todd were very professional. They answered...
Both Brandon & Todd were very professional. They answered all the questions I had. Made me feel very comfortable. We even engaged in conversation while we waited for all the paperwork. Now I’m super happy & satisfied with my new 2020 Kia Forte :)
Mar 27, 2020
What an amazing experience purchasing our first KIA from...
What an amazing experience purchasing our first KIA from Suntrup Kia. Robyn Jensen and Todd were excellent from the beginning to the completion of our purchase.
Clay Mayberry
Service Advisor
Jun 02, 2020
Not so great experience this time in the service department
I bought my car here two years ago and had a great experience. I continued to bring my car in for all the routine scheduled service required and had no issues. They were always pleasant, timely and would always return my car washed and ready to go. That was before... I was out of state for a year and came back to St. Louis and figured I would try and continue my relationship with Suntrup Kia South. Now I'm thinking of looking someplace else. I scheduled my 30k maintenance, emission test online. I show up at 7:15am (appointment time was 7:30am) and all goes well, I also let them know that my tire pressure light came on and asked if they could check, of course they will. They will give me a call before they do any repairs if necessary. I get a call at around 9:30am (I'm in a meeting at work so I cannot answer) they left a message, then texted me with a link to a video( how nice it that!) I watch the video and there are 2 nails in my tire and on other tire has some worn area and they recommended they be replaced. I agree and then wait to hear back on when it will be completed. Around 3pm I called and just got sent to the service department voicemail. I left message and then decided to text them too (sine that is how they got a hold of me earlier) i just asked how it was going and when they thought it would be done? They texted back they were just waiting on the tires. I then called back at 5pm and got voicemail, I texted and nothing, I called again at 5:30, 6:00, 6:30and texted and still nothing. After dinner I called at 7 and got the sales department and they said service was closed but transferred be back to the cashier. She was nice and said it was finished and I could pay over the phone and she would leave my keys in the car so I would pick it up. I paid and then left to head over there, got there any my car was ready (but they did not even wash it after having for 12 hours) I looked over the paperwork and then noticed they did not put the emission stick in the window put did give me the report. I went inside and the girl at the front desk said she did not know anything about the stickers and would check with the sales manager. He came back and said he does not think they do stickers any more. I said the form has a ID # and Sticker #number on it. He said I could come back when the service department is open or he would have them call me. Since they did not text or call me back most of the day, I said I would come back in the morning. I went back the next morning and the gentleman at the counter (same guy from day before) said I should have gotten a sticker, I also asked if they still washed the car after service and he said they should have and walked in back. A guy came up and asked for my keys so he could was the car. The service guy came back and was talking to a teck who said he could not give me a sticker that they would have to do the test again and then I would get one. So I was there again for 20 mins while they did this, not one word about being sorry for the mix up or mistake, would I like a water or anything. They just gave me my key and the new form and he then said sorry for any inconvenience and walked off. I was 30 mins late for work so I just left. I will now just go to Firestone to have my work done and tires (would have cost me less too) Very disappointed with the way service has gone downhill. Unfortunately I would no longer send anyone here. R.H.
Apr 16, 2020
Awesome service experience
Clay was a huge help– very knowledgable, transparent with options, and timely. The dealership has a nice waiting area and overall did well with Covid19 precautions. Excellent experience!
Mar 07, 2020
Clay has been awesome to work with. I drive here from...
Clay has been awesome to work with. I drive here from O’Fallon MO (55 min) just because of the treatment I get from Clay.
Jan 31, 2020
Clay is a phenomenal service adviser, he keeps you up to...
Clay is a phenomenal service adviser, he keeps you up to date with what the technician is doing to your car. If their is something that needs attention, he comes and explains it to you, let's you know if its something that needs replaced today, or can wait till the next service. I've always had a great experience at Suntrup Kia South, I'm on my 4th Kia, and I take it only to Suntrup. Be sure to see Clay!!
Jan 29, 2020
Dan Mann did a great job of helping my husband and I buy...
Dan Mann did a great job of helping my husband and I buy a new car Jennifer also team up and made the deal work out for us. We been with Kia for 10 years and I always felt trust with this car dealer company. Thank you.
Cindy Greiwe
Service Advisor
Feb 27, 2020
Kia south is where I always go for any service needing...
Kia south is where I always go for any service needing done on my vehicle. Great customer service. I've worked with Cindy several times and she has always been very attentive, knowledgeable, and polite. Just great service overall!
Jan 31, 2020
Cindy sets a high standard when it comes to customer...
Cindy sets a high standard when it comes to customer service! She was very helpful and made sure I was takin care of. great job!
Jan 30, 2020
Cindy is fantastic!!!!! Service is always spot on & I’m...
Cindy is fantastic!!!!! Service is always spot on & I’m always in and out in no time! & always makes sure I’m paying the best price! Great place to get your car serviced!
Matthew Harvey
Client Advisor
May 23, 2020
Great experience working with Matt Harvey
Purchased a 2020 Kia Soul working with Matt Harvey. He sent us videos of the various color combinations we were considering, brought a car to our house for a test drive, and completed the purchase at our house. Matt was very accommodating and knowledgeable!
Mar 25, 2020
Moe is the best all the guys wear great the manager...
Moe is the best all the guys wear great the manager thanks again for working with me love my car I would definitely be back
Feb 05, 2020
The Ideal Car Buying Experience
If you're looking for a great deal on a great used car, skip all the other dealers and head straight to Suntrup Kia. We walked in and were immediately greeted by Matthew who was great! He found the car we were looking for, took a quick test drive, then we drove it out that night! Not only that, Jarrod in Financing beat my previous rate that I had pre-appoved at my bank! Can't recommend these guys enough!
Butch Suntrup
Owner
Dec 11, 2019
Great experience at Suntrup Kia
I came in wanting to get emissions done on my KIA soul! Then I met Walter brown who told me he could trade me out of my KIA soul and get a brand new Kia! Walter brown was great!
Nov 26, 2019
Great experience!
Moe is an amazing, knowledgeable and kind salesman who was patient and invested in helping me find the perfect car for my needs and budget. I would definitely recommend Moe and the Suntrup Team to family and friends looking to purchase or lease their next vehicle.
Nov 21, 2019
Great experience
Everything was so great here at the dealership Walter, Brandon, and butch Suntrup all helped me out! I will return! Thank you so much Suntrup Kia
Calvin Botkin
Service Advisor
May 19, 2020
I just bought a car here ( the third car we have...
I just bought a car here ( the third car we have purchased here) and as always had a grwat experience. Actually was quite comforting. There is no better service anywhere. They really take good care of there customers. Service department is friendly and very considerate of the people’s time.the sale person i had this time was Chris Irving. He made the while thing actually fun and no stress. He is really a easy guy to speak to and ask any questions. Thank you Chris I got a car i really love. Go see Chris if you want a good deal.
Noah Jett
Service Advisor
Feb 17, 2020
Sales and finance were amazing and genuine. I wish I...
Sales and finance were amazing and genuine. I wish I could say the same for the service and management team on my follow up repairs. My car checklist marked off with good wheel alignment. Shortly after leaving the service crew I almost got into an accident. They kept telling me it was hydroplaning and I insisted that they check my wheel alignment. After finding out the wheel alignment was off service's still insisted it was hydroplaning even though this was found and it was not raining outside. I was then told they only check tires to determine if a wheel alignment is good as an estimate. It could of been my life that was gone and they did not seem concerned with how they were servicing me or the car I had bought that was not a week old even. Once again the sales men was awesome and considerate and so was financing but I would not recommend their service department.
Aaron Paton
Sales Director
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(314) 356-9388
Call Now6263 S Lindbergh Blvd • St. Louis, MO 63123
Get DirectionsToday's Hours:
Sales: Closed
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