Meet Our Staff
Finance
BJ Bruner
Finance Manager
Jarrod Rucks
Business Manager
Bob Dees
Business Manager
Sales
Moe Saad
Client Advisor
James Bullock
Client Advisor
Lazarus Moore
Client Advisor
Dzenis Krivic
Client Advisor
Matthew Harvey
Client Advisor
Moe Zulic
Client Advisor
Enis Junuzovic
Client Advisor
Armando Perez
Client Advisor
Mirsad Dzinic
Client Advisor
Management
Dave Chadwick
Sales Manager
Dzevad Masinovic
Sales Manager
Butch Suntrup
Owner
Aaron Paton
Sales Director
Service
Brian Richter
Service Advisor
Cindy Greiwe
Service Advisor
Justin Glaze
Service Manager
Alex Rogol
Service Advisor
Ashlynn Clifford
Service Advisor
Emily Diekemper
Service Greeter
Jimmy Giacin
Service Greeter
Bill Stock
Service Advisor
Administration
Brandon Rea
Admin
Other
BJ Bruner
Finance Manager
Nov 24, 2023
Lazarus really went to bat for us!
Lazarus really went to bat for us! Got us exactly what we wanted with little pain.
Nov 22, 2023
Armando did great!
Armando did great! However, I know from experience, the service department is a hot mess. The schedule is overbooked and the wait times to receive even routine maintenance are typically outrageous. I’ve waited upwards of 2 hours for an oil change. You can also count on waiting up to a couple of weeks out to schedule service of any kind. I’m hoping to continue to take my new car there for service, but they will have to earn back my business.
Nov 01, 2023
Armando was great!
Armando was great! It was a very pleasant experience from the beginning to the end. I would recommend Suntrup Kia and Armando to any of my family and friends.
Oct 11, 2023
I previously had 2 bad experiences with 2 othe Kia
I previously had 2 bad experiences with 2 othe Kia dealerships and was giving this one a try or it was strike 3. I met Robyn and she was great. She listened to me and acknowledged what I was looking for and executed it. It was fast efficient and she was great to talk to. I have bought alot of cars and I have to say this was my best experience ever. Thanks to Robyn, BJ, and the rest of the team!!!
Sep 30, 2023
Dzenis was amazing he made me feel welcome and made the
Dzenis was amazing he made me feel welcome and made the processes as pain free as possible
Moe Saad
Client Advisor
May 28, 2023
We love Moe!
We love Moe! This month Moe Saad helped us buy two cars! yes. My wife was so happy with hers, I had to buy one too. Thanks to Moe, our experience was smooth and painless. He's a great guy.
May 08, 2023
I would like to thank Moe Saad for helping my grandson
I would like to thank Moe Saad for helping my grandson with his car purchase he was supper awesome !!!! Thanks Moe Great guy
May 08, 2023
It was a great experience.
It was a great experience. I ended up getting a much better vehicle than the one I went looking for.
Apr 28, 2023
It was clean and Tony my salesman was great!
It was clean and Tony my salesman was great! I wold definitely go back to buy another car!
Apr 12, 2023
Everyone was AMAZING!
Everyone was AMAZING!! The process was super quick and very smooth. Dzenis was very helpful. I couldn't have asked for a better experience!
Jarrod Rucks
Business Manager
Nov 15, 2023
The whole process was so wonderful.
The whole process was so wonderful. I would recommend Armando and the Kia Suntrup team to anyone. I've bought cars before where it takes hours to get through the process and this was just so straightforward and everyone was so, so nice!
Nov 12, 2023
Lazarus was absolutely amazing.
Lazarus was absolutely amazing. Best, kindest salesman I’ve ever met! The man gave me the shirt off his back!!! Dealership was clean, had exactly what we were looking for! And all wrapped up within a couple hours! Can’t express our gratitude for helping us adding our new suv to the family!
Nov 12, 2023
They were all very helpful in making sure I was satisfied
They were all very helpful in making sure I was satisfied with my vehicle choice. We had to bring our grandson with us when we picked up our vehicle and they all went out of their way to entertain him while we finished with our paper work. He is autistic their patience with him showed a lot about their character.
Oct 16, 2023
Quickest time I've ever spent on getting a car, good
Quickest time I've ever spent on getting a car, good customer service, and friendly
Sep 25, 2023
The best experience I’ve ever had!
The best experience I’ve ever had! Dzenis was quick to find a car that suited my wants and in my price range. The process was a breeze. A forever costumer of Dzenis!
Dave Chadwick
Sales Manager
Nov 22, 2023
Armando did great!
Armando did great! However, I know from experience, the service department is a hot mess. The schedule is overbooked and the wait times to receive even routine maintenance are typically outrageous. I’ve waited upwards of 2 hours for an oil change. You can also count on waiting up to a couple of weeks out to schedule service of any kind. I’m hoping to continue to take my new car there for service, but they will have to earn back my business.
Feb 14, 2023
I was taken care of right away they listened to what I
I was taken care of right away they listened to what I needed and wanted and helped explain everything about the car. Very courteous and knowledgeable
Jan 16, 2023
Went to this dealership because they are advertising up
Went to this dealership because they are advertising up to $5000 over for your trade. This is FALSE! They are marking their cars up $3000-$5000 over sticker price to “give” you this deal. On top of this their offer on my trade was a low ball offer. Do not waste your time
Jan 13, 2023
The whole team at Suntrup Kia South Mark, Easton, Dave
The whole team at Suntrup Kia South Mark, Easton, Dave and Jared were AWESOME to work with. They were very proficient and professional. We surprised our daughter with a new car for her school graduation and they were very supportive and creative and helped us surprise her at the dealership. We HIGHLY recommend this dealership and their personnel for a great experience on your car buying needs.
Nov 11, 2022
I had a great experience with Suntrup Kia and Rafaela was
I had a great experience with Suntrup Kia and Rafaela was awesome. She helped me find the car I needed and explained all the features it had. I’m so glad I traveled there to get my Kia from that dealership.
Brian Richter
Service Advisor
Oct 17, 2023
After the recall of lower engine in 2022 my car no longer
After the recall of lower engine in 2022 my car no longer recognizes when the key fob is in close proximity. Previously, when the key fob was close enough to unlock the car the mirrors would unfold automatically. I finally brought my car in for this issue last month and they could find no issue or solution. I called KIA customer service as recommended. The mirrors folding out as a result to key fob being close enough to unlock- they didn’t know what this feature would be called,therefore, from their side of things they can neither confirm or deny this was a feature on my KIA. However, now the driver mirror is getting stuck when locked and unlocked the sound of the motor continuously runs. Also, when locking the car with the key fob the car no longer honks for verification of car locking. I was then charged $170 diagnostic fee for the 3rd trip up there for them to make a 20 second video stating the mirror isn't working properly and the service center said this was not caused by them. Very poor service, unethical business practice to not address the problem they caused, and I would not recommend anyone use them for services.
Jan 31, 2022
I have had the WORST experience with the service...
I have had the WORST experience with the service department. It’s honestly the worst customer service I think I have EVER received from anyone. My car started burning through oil like crazy, so I made an appointment for 11/29/21 for it to be looked at. I was literally on the highway 10 minutes away from my appointment with Kia when my engine went out. My brakes wouldn’t work, the car started dying, and there was nowhere to pull over, so it was a pretty scary experience. Popped the hood and noticed my car was completely out of oil AGAIN even though I put 3 quarts in 4 days prior, and it wasn’t leaking anywhere. I ended up having to get my car towed in, which I paid almost $130 out of pocket for. I called to let them know I was going to be a little late since it had to get it towed in, but I obviously still need it to be looked at. They ended up cancelling my appointment? And after all of that I was only 40 minutes late. I re-explained everything when I came in, and all they said was “ I’m not going to have time to look at that today.” Which I get it, because it got towed in, but I DID still make an appointment, and I called to let them know I was obviously going to be late. They kind of brushed me off to the waiting room, and said they would let me know what they were going to do. So I waited for like 40 minutes or so until I went and found someone and asked if I was supposed to be staying or not. They were just like “Yeah, we’re probably not going to have time to look at it today.” Ok. Great. Thanks for letting me know. Normally I get Brian in the service department, and he has always been wonderful. So I'm sure if he was the one working on my car this wouldn't have happened. Anyways, I kept calling for updates and kept getting told “they were going to look at it tomorrow”. They went DAYS before even looking at it, and then I finally get told it needs a new engine, and that they will have to keep my car for 2-3 weeks. They told me that I couldn’t even get a loaner car until they “clock in that they’re working on my car.” Which is completely ridiculous. After almost a month and STILL not having any update on my car I threw a fit about needing a loaner because I have 2 kids, and sharing my husband’s truck was NOT working out. So, I finally get a call from Andy and was told I could get into a loaner, and that all the parts were in on my car, and that it shouldn’t be too much longer…….so another MONTH goes by. I got told someone from Kia Customer Service was going to get back with me about my car and then nobody ever responded. So I call again on 1/27/22, and was told that all of my parts just came in, but I was confused because I was told that a month ago. He said that they had to order 17 parts and an engine, which I was never told before. He said that my car would be done within the next couple days or so. Next thing you know, I get a text the following day saying my car was ready. I had a funeral and wake I had to go to, so I wasn’t able to drop it off. I asked if I could keep it until Monday because of the funeral, and because I was told it was going to be a couple days. They told me I was going to have to pay $39 a day for it if that’s what I decided to do. I said absolutely not, and went off about my 2 MONTH ordeal. Not once did I get an apology for my experience. I typed out a huge response and all Cindy had to say was “Who is the he you’re referring to so I know?”. No apology, nothing. I haven’t been rude, or nasty to anybody, but I think any person would be frustrated after 2 MONTHS of NOT KNOWING what is going on with their car. I wouldn’t have cared if I would have been consistently updated. I wouldn’t have cared if someone was even just nice to me. Trust me, I get it. With everything going on in the world I KNOW there is delayed shipping times on parts, materials, etc. I really do, but all they had to do was let me know, or simply just be kind! When I went to pick up my car today, Cindy was rude to the girl who drove me over from Hyundai, and then I just got handed my keys to leave. Nobody went over to my car to show me the work that was done on it, heck nobody even told me what really happened with it. The very sweet woman working the cashier's desk, Naomi, kind of just read the paperwork description to me, but that was all. And that's not her job so I'm not blaming her at all. But I received no apology, gas tank on E, and trashed floor boards. I thought after 2 months it would maybe at least be vacuumed. But no. And I still haven’t been reimbursed for my towing. My car has 71K miles on it. Pretty sad I had to go through all of this with a car that hasn’t even hit 100k miles yet. The ONLY good thing is that my warrantee covered the engine. I will make sure I NEVER buy from Kia again.
Aug 29, 2021
I just wanted to say thank you to Moe Saad who made the...
I just wanted to say thank you to Moe Saad who made the sales process very easy and painless. We have purchased our last two cars from Moe. We have purchased our last six cars from the Suntrup family of dealerships. We can’t recommend them enough.
Aug 25, 2021
The catalytic converter was stolen off of my car while it...
The catalytic converter was stolen off of my car while it was at Suntrup for service. Suntrup did not take any responsibility or pay for it.
Aug 22, 2021
We bought two Kias in the span of 5 months. The dealer...
We bought two Kias in the span of 5 months. The dealer experience was so unlike previous car purchases. The sale guys, James Bullock and Mark Yokhum, we're very helpful and did a great job getting us cars that were perfect for needs. When we come in for service, Mr. Richter takes great effort to get the service done quickly and professionally. When we needed a second car we drovec 60 miles, passed several dealerships to give Suntrup Kia the first shot to find us a car. 2 hours later we left with our new Soul.
James Bullock
Client Advisor
Nov 01, 2023
exceptional service.
exceptional service. very professional and friendly. Amando Peres is very helpful, he helped me with my language, it was great for me.
Aug 31, 2023
Suntrup made the buying experience very convenient and no
Suntrup made the buying experience very convenient and no pressure. James was absolutely wonderful to work with. I highly recommend Suntrup Kia!
Aug 29, 2023
I highly recommend James Bullock at Suntrup Kia South.
I highly recommend James Bullock at Suntrup Kia South. Not only is he very personable but he wants you to get the right car for you. He took excellent care of me. My experience was professional and efficient. His communication was clear and timely as well. He helped me find a car after my accident in a tight budget. When I was ready to check out, the process was incredibly painless. Let James take care of you too. Thanks again!
Aug 24, 2023
Wonderful experience!
Wonderful experience! James was extremely knowledgeable, very personable, patient, and truly cared that I bought the right car for me! Highly recommend James, Laz, and the whole crew at Suntrup KIA!
Aug 20, 2023
James got me everything I needed.
James got me everything I needed. What we needed for trade in on our truck and ensured we left with the car we wanted!
Dzevad Masinovic
Sales Manager
Aug 07, 2023
Everyone was super friendly and very helpful.
Everyone was super friendly and very helpful.James was an awesome sales man I'd 100/10 recommend going to get a car from him.
Jun 28, 2023
They made the purchase/process of my new car easy, and
They made the purchase/process of my new car easy, and worked hard to get me into it. The experience was a relief after my accident.
Jun 19, 2023
We had the best experience we have ever had buying a car
We had the best experience we have ever had buying a car at Suntrup! They were fair and reasonable, low pressure, but willing to deal! We will come back
Apr 01, 2023
Best dealership experience I have ever had.
Best dealership experience I have ever had. Great people to work with. Fast, honest, and helpful.
Mar 07, 2023
Moe he is the best!
Moe he is the best!! Nice honest and gives you a good deal, I am very happy to buy the car from this place! Thank you so much Moe
Cindy Greiwe
Service Advisor
May 16, 2023
Service appointment went great.
Service appointment went great. Oil change and tire rotation was done quickly. I really enjoyed the video and free inspection.
Mar 07, 2023
Vosit to KIA Service Department with my A6 for oil
Vosit to KIA Service Department with my A6 for oil change was an disappointment. Never again!
Feb 17, 2023
Easton an awesome salesman!
Easton an awesome salesman! He takes time with you and explains everything!! He will stay with as long as it takes to make sure you are happy and understand everything about your new car! Thanks for everything, Easton!
Feb 15, 2023
The worst customer service ever by the customer service
The worst customer service ever by the customer service manager Justin who basically called us liars. We took our Sorrento there to get a new transmission we were told it would take 5 days it took 4 weeks. When we picked it up the windshield was cracked, Justin said it was a rock chip that was there when we brought it but they inspected the car upon arrival and it was not there. I rode in the passenger seat that day and would have seen a rock chip from the inside. He insisted that in the four week it sat on their lot that nothing could happen to it, wow. I told him we have bought several vehicles but this would be the last he said good. I stated I would put this on the internet he said make sure you spell my name right this man has no business in customer service . Apparently repeat customers are no longer important to Suntrup Kia South so beware
Dec 10, 2022
My experience was super easy and hassle free.
My experience was super easy and hassle free. Everything was up to me I never felt pressured into anything. The staff was extremely helpful and friendly. If I could recommend this dealership to everyone I could! Best first car buying experience!
Lazarus Moore
Client Advisor
Nov 24, 2023
Lazarus really went to bat for us!
Lazarus really went to bat for us! Got us exactly what we wanted with little pain.
Nov 12, 2023
Lazarus was absolutely amazing.
Lazarus was absolutely amazing. Best, kindest salesman I’ve ever met! The man gave me the shirt off his back!!! Dealership was clean, had exactly what we were looking for! And all wrapped up within a couple hours! Can’t express our gratitude for helping us adding our new suv to the family!
Oct 20, 2023
I was out looking for a replacement car for my vehicle
I was out looking for a replacement car for my vehicle that was a total loss from an accident on September 24th. Lazarus Moore was very helpful. He showed me a 2023 Kia Sorrento Hybrid and the rest is history. I love my new Kia!
Oct 13, 2023
Thanks to Easton H I got to walk away with my dream car!
Thanks to Easton H I got to walk away with my dream car! Highly recommended going through him!
Oct 04, 2023
Laz was very proactive with helping me.
Laz was very proactive with helping me. I got there at 9:30 was gone by noon. Super nice and patient… Laz for president!
Dzenis Krivic
Client Advisor
Nov 15, 2023
The whole process was so wonderful.
The whole process was so wonderful. I would recommend Armando and the Kia Suntrup team to anyone. I've bought cars before where it takes hours to get through the process and this was just so straightforward and everyone was so, so nice!
Oct 01, 2023
Very professional and kind people.
Very professional and kind people. Also they really know the cars that they are selling
Sep 30, 2023
He was very helpful, And made the experience much easier
He was very helpful, And made the experience much easier and faster. And for a first car purchase it went smother than I thought
Sep 30, 2023
I had a great experience working with Dzenis!
I had a great experience working with Dzenis! He was very knowledgeable about the car and was super easy to work with, financing was easy as well!
Sep 30, 2023
Dzenis was amazing he made me feel welcome and made the
Dzenis was amazing he made me feel welcome and made the processes as pain free as possible
Bob Dees
Business Manager
Nov 06, 2023
Really felt like a priority to them trying to find our
Really felt like a priority to them trying to find our new family car before we welcome our third child later this month. The model of the car we wanted was not in stock at their location, but they worked with other dealerships to get the model we wanted in a very quick manner. Overall, great customer service and would recommend dealership to friends and family.
Nov 02, 2023
FANTASTIC.
FANTASTIC... with knowledge and guidance! Selection was good to choose from and payment was streamlined
Oct 24, 2023
The process was smooth sailing and very easy!
The process was smooth sailing and very easy! Robyn made sure we had everything we needed and was very helpful in explaining all of the details and how to use all of the features!
Oct 13, 2023
Thanks to Easton H I got to walk away with my dream car!
Thanks to Easton H I got to walk away with my dream car! Highly recommended going through him!
Oct 06, 2023
Car buying process was made easy!
Car buying process was made easy! It was also pretty quick I didn’t have to spend all day at the dealership to get the deal done! Everyone I worked with was great
Matthew Harvey
Client Advisor
Oct 23, 2023
Robyn Jensen was very friendly and helpful.
Robyn Jensen was very friendly and helpful. None of the usual high pressure sales routine.
Oct 06, 2023
Car buying process was made easy!
Car buying process was made easy! It was also pretty quick I didn’t have to spend all day at the dealership to get the deal done! Everyone I worked with was great
Aug 24, 2023
Very easy transition.
Very easy transition. Prompt, clear text messaging made everything smooth. Was not pushy and would recommend. Fair pricing.
Aug 07, 2023
Suntrup Kia did a great job finding me what I was looking
Suntrup Kia did a great job finding me what I was looking for with all the features and a great price!
Aug 01, 2023
Everyone was so nice and they went out of their way to
Everyone was so nice and they went out of their way to help my dad and I find a car! They also taught me how to use all the new features of my new car which was amazing!!
Moe Zulic
Client Advisor
Sep 05, 2023
Dealership wasn’t willing to work with us to make a deal.
Dealership wasn’t willing to work with us to make a deal. Whatever happened to the amazing dealerships that want to sell cars and to work with the customer?
Aug 24, 2023
Very easy transition.
Very easy transition. Prompt, clear text messaging made everything smooth. Was not pushy and would recommend. Fair pricing.
Aug 15, 2023
I would not recommend this dealership.
I would not recommend this dealership. The initial salesman stated he would work to get the car under MSRP before the test drive. After the test drive, he stated he was not sure he would even get the car at MSRP due to needing to discuss with his manager. The salesman who I spoke with the next day about the final price of the vehicle stated the prior salesman would never have said be could potentially get the car under MSRP and I definitely misheard him. I did not have time to dealer locate the car or I would have. This was the only car with the color and features in the area. Additionally, the sales man offered a free gast tank fill up if I gave a five star review. Keep that in mind for the 5 star reviews you see on here.
Aug 08, 2023
Very painless experience, would recommend to otbers.
Very painless experience, would recommend to otbers.Moe was a great salesperson and not pushy in any way. Thanks again.
Jul 26, 2023
We had a great experience!
We had a great experience! We stopped by late in the evening and weren’t able to go through the whole process of buying a car because our kids hadn’t had dinner yet. We were just planning on looking. But I fell in love! Mo helped us put a deposit down so we could come back at a better time. He made it fast and easy! The next day the sale went quick and smoothly! We showed me all the ins and outs of the car, set up my profiles, made sure I understood it all. He was never pushy, rude or in rush. From beginning to end great experience! 10/10!
Enis Junuzovic
Client Advisor
Nov 02, 2023
FANTASTIC.
FANTASTIC... with knowledge and guidance! Selection was good to choose from and payment was streamlined
Sep 11, 2023
Salesman was great but finance person was arrogant, rude
Salesman was great but finance person was arrogant, rude and dismissive. Wouldn’t answer questions about warranty offered. Did not tell us that outside financing wasn’t allowed. Must finance with them or pay buy cash.
Aug 13, 2023
Enis was great to work with and made the process pleasant
Enis was great to work with and made the process pleasant and low stress from start to finish. He was super helpful, answered our all our questions, and helped us get what we came for. Financing was great as well.
Aug 05, 2023
Bought 2 cars from Suntrup Kia South in the past month.
Bought 2 cars from Suntrup Kia South in the past month. After searching through many dealerships these guys always had the BEST deals. They have an awesome sales team who never tried to get us to buy something we didn’t want, rather we had the privilege of working with a top of the line sales team who always helped us find what we were looking for. 5/5 DEALERSHIP AND I STRONGLY RECOMMEND SUNTRUP KIA SOUTH 🙌🏼🙌🏼🙌🏼
Aug 04, 2023
Enis and Bob were super friendly!
Enis and Bob were super friendly! Enis answered any and all questions I had. Definitely the best experience I’ve had when buying a car!
Brandon Rea
Admin
Mar 06, 2022
Brandon, was a great help to the wife and I, what a guy!
Brandon, was a great help to the wife and I, what a guy! He listened to our needs when picking out a car. Brandon, is the type of salesman you want to talk with, very knowledgeable about the vehicles and patient when it comes to disision making. Brandon, really did his best at helping us through the deal from start to finish. I highly recommend Brandon, when it comes to purchasing a car with the Kia Dealership! The team as a whole made us feel very welcome! William and Denise
Sep 13, 2021
This is the third car bought from Suntrup Kia. The staff...
This is the third car bought from Suntrup Kia. The staff has always courteous, helpful and they know their business! This is the second car we have purchased from Robyn! She is absolutely the best car sales person I have ever encountered. I told her "she is my car lady"! I forget the gentleman who did the last purchase activity. It was a male in the finance- not sure if was Brendon-- even offered to help us retrieve a lost title for another car not even involved with the purchase! That is why I will always come here for my new cars! Everyone is so helpful!
Feb 04, 2020
The dealership was courteous and polite. Dan Mann was...
The dealership was courteous and polite. Dan Mann was very helpful in my decision making so that I could get the best deal for me. I appreciate that kind of help because it doesn't always happen at dealerships.
Jan 01, 2020
Dan was great as was Jeff in Management but between...
Dan was great as was Jeff in Management but between financing and billing licensing you have a major log jam. Thirty eight days after purchase and still do not have everything I need to properly license the vehicles I bought.. Uptempo asking for paperwork with loan information I still do not have Need to fix that part to make this a better experience. Your sales team is great but alot of work needed on the backside. I am really on the fence about recommending this dealership but because last experience was good giving the benefit of the doubt that this time it was a fluke.
Dec 17, 2019
Jennifer Vawter was great, no pressure or hassle, she...
Jennifer Vawter was great, no pressure or hassle, she knew what I wanted and it was a quick process. Great people here to help when needed!!
Butch Suntrup
Owner
Mar 12, 2023
Great service and James made my experience very easy and
Great service and James made my experience very easy and quick. Would recommend to friends and family.
Dec 03, 2022
Finally, a consumer’s dream experience.
Finally, a consumer’s dream experience. Suntrup Kia and their team cohesively worked together to provide an efficient and direct solution for our needs. We came in knowing what we wanted to spend and left spending even less! Looking forward to upgrading my next vehicle with this team again.
May 23, 2022
Dealership is hit and miss, after we bought our Kia
Dealership is hit and miss, after we bought our Kia sportage there we could not get return phone calls and this was this past year, my husband and I decided once you buy one of their cars they have no time for you!
Apr 15, 2022
The dealership is great.
The dealership is great. My experience with Robyn Jensen is 1000 % the best experience I could have hoped for from the minute we met. She has walked me thru all my questions with kindness and understanding.
Mar 06, 2022
Brandon, was a great help to the wife and I, what a guy!
Brandon, was a great help to the wife and I, what a guy! He listened to our needs when picking out a car. Brandon, is the type of salesman you want to talk with, very knowledgeable about the vehicles and patient when it comes to disision making. Brandon, really did his best at helping us through the deal from start to finish. I highly recommend Brandon, when it comes to purchasing a car with the Kia Dealership! The team as a whole made us feel very welcome! William and Denise
Armando Perez
Client Advisor
Nov 28, 2023
Very professional.
Very professional. Personable salesperson was courteous, efficient and seemed to know his products quite well. We enjoyed the experience and would recommend the dealership to others
Nov 22, 2023
Armando did great!
Armando did great! However, I know from experience, the service department is a hot mess. The schedule is overbooked and the wait times to receive even routine maintenance are typically outrageous. I’ve waited upwards of 2 hours for an oil change. You can also count on waiting up to a couple of weeks out to schedule service of any kind. I’m hoping to continue to take my new car there for service, but they will have to earn back my business.
Nov 15, 2023
The whole process was so wonderful.
The whole process was so wonderful. I would recommend Armando and the Kia Suntrup team to anyone. I've bought cars before where it takes hours to get through the process and this was just so straightforward and everyone was so, so nice!
Nov 13, 2023
Armando was very patient with us, and helped get us into
Armando was very patient with us, and helped get us into a car that we could afford and that is in great condition.
Nov 12, 2023
They were all very helpful in making sure I was satisfied
They were all very helpful in making sure I was satisfied with my vehicle choice. We had to bring our grandson with us when we picked up our vehicle and they all went out of their way to entertain him while we finished with our paper work. He is autistic their patience with him showed a lot about their character.
Aaron Paton
Sales Director
Aug 24, 2023
Wonderful experience!
Wonderful experience! James was extremely knowledgeable, very personable, patient, and truly cared that I bought the right car for me! Highly recommend James, Laz, and the whole crew at Suntrup KIA!
Aug 07, 2023
Suntrup Kia did a great job finding me what I was looking
Suntrup Kia did a great job finding me what I was looking for with all the features and a great price!
May 29, 2023
Laz made sure that I walked away with the car I really
Laz made sure that I walked away with the car I really wanted and was very helpful and positive!
May 08, 2023
I would like to thank Moe Saad for helping my grandson
I would like to thank Moe Saad for helping my grandson with his car purchase he was supper awesome !!!! Thanks Moe Great guy
Feb 01, 2023
Worst dealership I have ever experienced.
Worst dealership I have ever experienced. A xxxxxx could run this place better. Unprofessional! Ignorant! Incompetent! Useless! Actually was told to lie to police if pulled over when temp tag expired! BJ should not be a finance employee I am surprised he can even function on a day to day basis.
Justin Glaze
Service Manager
Oct 19, 2023
Review: Suntrup Kia South Lindberg URGENT ATTENTION!
Review: Suntrup Kia South Lindberg URGENT ATTENTION!!! For 8 years, I've trusted Suntrup Kia South Lindberg, where I even bought my first car and have continually used their services. Sadly, recent events marked by oversight and a blatant lack of attention have completely eroded my faith in them. Recently, my car suffered intense engine damage, leading to repair estimates of a massive $8,300 - exceeding its present value of $7,200. On a September 12th visit. I paid out $500+ for a valve cover gasket fix and was told to return after 1,000 miles for a check. But their appointment system was confusing, and i had continuous oil problems. When reaching out, many calls led to voicemails. Only after a devastating engine breakdown on the freeway did I get a response – one that felt more like damage control than anything. Service manager Justin Glaze came off as indifferent and not supportive. Even with evident engine problems, he simply advised "adding more oil." His over-reliance on his position blinded him to clear issues that even a novice like myself could see. His team mainly overlooked critical signs such as rampant oil usage which can be caused from spark plugins not working causing incomplete combustion in the engine which can lead to scoring on the cylinder walls that cause oil to be burned. This is something completely overlooked by Justin. In spite of my genuine worries, both the dealership and notably Justin, denied responsibility. The tone became aggressive, with Justin resorting to insults, labeling me a smart*** and ordering me out of his office. He claimed I didn't adhere to guidelines, which were unclear, as I even stated this as I had left multiple messages conveying my uncertainties which went unanswered. The financial strain from this situation is overwhelming. When discussing a potential refund for the prior $500+ charges and the current repair expenses, I was met with indifference. Justin's assertion that they "resolved" the problem rang empty, more so when juxtaposed with a malfunctioning engine and undeniable proof that the oil consumption problem persisted. I requested to speak to Elliot Silk, the service director and got his extension. I’ve called everyday for the last 3 days without a call back. On day 2 Justin called me, starting the conversation that Elliot Silk was too busy in meetings to talk to me and that he trusts everything Justin said and will go with his suggestions unquestioned and without talking to me at all. They offered an insulting 10% off the repairs still leaving the cost above the value of the vehicle. Then proceeded to double down on his attitude and disrespect on the phone this time. Here are my grievances: Accountability & Professionalism: Dishearteningly absent. Justin's condescension and unprofessional behavior were unsettling. Cussing and resorting outright dismissing out of his office because of me calmly counter arguing his non-logical positions he held. Communication: Failed calls, missed voicemails because of their “new software” they just installed, lengthy unanswered call waiting, no call backs, and dismissive interactions in person show a breakdown in customer service. Technical Competency: Didn’t address my original problem of oil burning at the rate it was. Failed to suggest basic engine maintenance but consistently asked if my tires needed rotation, admission from master techs that a spark plug issue(which led to the engine blowing) was the cause of oil burning were all overlooked by Justin Glaze. Compensation: Now I have a massive bill and no vehicle. A mere 10% off, as offered, doesn't come close to addressing the distress caused before, during and now after. In summation, Suntrup Kia South Lindberg at large has failed to uphold the standards I once held them to. A trusted relationship built over eight year crumbled within days, leaving me with an unusable car, a massive bill, and broken trust. I implore potential customers to reconsider going here!
Oct 17, 2023
After the recall of lower engine in 2022 my car no longer
After the recall of lower engine in 2022 my car no longer recognizes when the key fob is in close proximity. Previously, when the key fob was close enough to unlock the car the mirrors would unfold automatically. I finally brought my car in for this issue last month and they could find no issue or solution. I called KIA customer service as recommended. The mirrors folding out as a result to key fob being close enough to unlock- they didn’t know what this feature would be called,therefore, from their side of things they can neither confirm or deny this was a feature on my KIA. However, now the driver mirror is getting stuck when locked and unlocked the sound of the motor continuously runs. Also, when locking the car with the key fob the car no longer honks for verification of car locking. I was then charged $170 diagnostic fee for the 3rd trip up there for them to make a 20 second video stating the mirror isn't working properly and the service center said this was not caused by them. Very poor service, unethical business practice to not address the problem they caused, and I would not recommend anyone use them for services.
Mirsad Dzinic
Client Advisor
Jun 23, 2023
Everyone in the dealership was so nice and the vendor was
Everyone in the dealership was so nice and the vendor was so great explaining everything in detail!!!
Alex Rogol
Service Advisor
Apr 28, 2023
It was clean and Tony my salesman was great!
It was clean and Tony my salesman was great! I wold definitely go back to buy another car!
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(314) 894-2311
Call Now6263 S Lindbergh Blvd • St. Louis, MO 63123
Get DirectionsToday's Hours:
Open Today! Sales: 9am-6pm
Service: Closed
Parts: Closed