Customer Testimonials

2023 DealerRater Dealer of the Year

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DealerRater Feb 15, 2025

Have not purchased a new vehicle since 2009. Upon entering your store my treatment was over the top. Everyone encountered were very helpful knowledgeable and professional. As the experience progressed there was no doubt that I was going to buy the car.

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Google Feb 12, 2025

Buying a car can be stressful, but Sam and Collin were very kind, patient, knowledgeable and helped me find the exact Telluride I wanted. I did not feel pressured and although the process takes time I left feeling confident that I paid a fair price for the vehicle I chose. BJ in the financing department was an absolute delight to talk to while signing all of the paperwork. Dare I say I kind of had fun buying my new car?! Suntrup Kia is doing it right. Thank you!

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Google Feb 11, 2025

Recently purchased a 2025 Kia Sorento from Moe Saad. Great experience. Moe made the car buying experience a pleasure instead of a chore. Very knowledgeable and extremely courteous.

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DealerRater Feb 9, 2025

Mariah was wonderful to work with she made the buying experience amazing. Highly recommend her.

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DealerRater Feb 4, 2025

Sam was absolutely perfect everyone was amazing new favorite place. Even the owner was great

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DealerRater Feb 3, 2025

🌟🌟🌟🌟🌟 Exceptional Experience with Kris Portnoy and Gina Guffrida – A Dream Team! 🌟🌟🌟🌟🌟 If I could give Kris Portnoy and Gina Guffrida 10 stars, I would! From the moment I walked in, Kris and Gina treated me like family, not just another customer. Their warmth, professionalism, and dedication turned what could have been a stressful process into an absolute joy. Kris Portnoy is a rockstar salesman who genuinely cares about his customers. He listened intently to my needs, never once pushing me toward a decision or rushing the conversation. Instead, he respected my choices, offered thoughtful insights, and made me feel confident every ...

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DealerRater Feb 3, 2025

Sam was very responsive and helpful. He made sure all expectations were clear and satisfied to the best of his ability.

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DealerRater Feb 3, 2025

Sam was a gem to work with. Car buying is always stressful yet he made me feel at ease and was able to meet all my requests and then some. Couldn't have asked for it to go better than it did. Mo has taught him well they both were perfect sales men and got me in the perfect car. Thank you!!!

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DealerRater Feb 2, 2025

I had an excellent experience with Collin and BJ at Suntrup Kia South. The entire shopping process was relaxed. Collin was ready with an answer or ready to find out an answer to make sure we had all we needed to decide on the correct vehicle. The Suntrup team was very respectful when we needed to leave to test drive other cars and eat dinner; it was an easy decision to return later to seal the deal on our son's replacement vehicle. BJ is quick, friendly, and sharp, even at the end of the day, making sure there are ...

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DealerRater Feb 2, 2025

I had a great experience with Suntrup Kia and Sam. They were very friendly and knowledgeable. They made me feel very comfortable.

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DealerRater Feb 1, 2025

Kris did a great job for us we love the new car and Tony help us out too.

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DealerRater Jan 31, 2025

Kris and Bj made this process so seamless and easy! Could not be any happier with my new telluride! Thank you all!!

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Google Jan 31, 2025

I had a great experience buying a car from suntrup nissan. We were very well accommodated. Mike meyer was an excellent help and was able to cater to our needs.

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Google Jan 30, 2025

Overall a very wonderful experience. The salesmen Moe Saad was professional, courteous and very patient with me when looking at the vehicle. Although it was a used Honda, Moe made the process feel as if I was purchasing a new Kia. Each time I was in the dealership, it was filled with happy employees and happy customers. If you are looking for a hassle free environment and a salesman who really did go above and beyond, go visit Moe Saad at Kia Suntrup. You wont be sorry!

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DealerRater Jan 30, 2025

Thank you! Thank you! This by far was the best experience I have ever had purchasing a car. My salesman Kris (Krispy) Portnoy was amazing, very professional, answered all our questions, very polite and most of all wasn’t pushy. We test drove cars on Saturday I explained we wanted to think about it and on Monday morning let him know I wanted the car. Went in that evening and everything was ready to go. Definitely want to give a shout out to Gina Guiffrida who handled the paperwork she was fun and very professional too. Thank you so much ...

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DealerRater Jan 27, 2025

I wasn’t sure what I was looking for when I first stopped by. Sam was patient and not pushy with me. When my plans changed he spent time showing me multiple options and letting me test drive until I felt comfortable with my decision. He was honest when he didn’t know something but always attempted to find the answer. BJ in finance was also amazing. He got me a great deal with a warranty. Above and beyond service from both and a great experience, despite a 2 hour wait in finance. Looking forward to servicing my vehicle here and ...

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Google Jan 26, 2025

Enis was truly amazing. Him and his sales manager worked very well with me! Funny short story, I went to pick my car up from them and when I got there, they told me it got T-boned on the lot. They had the exact same car waiting for me at the dealership from another dealer. It worked out very well for everyone. Everyone was very nice and friendly there!

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DealerRater Jan 25, 2025

Working with Sam was a dream, would recommend his expertise to anyone in the market for a new vehicle.

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DealerRater Jan 23, 2025

My experience with Sam and Mo at Suntrup Kia South was great. We found the perfect vehicle we were looking for and everything from the test drive to the delivery was easy with no pressure throughout the process.

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DealerRater Jan 23, 2025

Mariah was amazing! A total natural! I am a straight shooter and knew exactly what I wanted and my situation. I told her and Moe (Mariah was training), and they got me in and out in 3 hours with our new car! Thanks guys!

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DealerRater Jan 22, 2025

This is my second car purchased from Suntrup Kia. I love their inventory and Kris Portnoy was very supportive and helpful throughout the entire process.

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DealerRater Jan 18, 2025

The whole experience was wonderful. There is a lot of anxiety that comes with a big purchase like this. The whole team made it a breeze though. Sam, Ashley, and Matt were all so amazing to work with. Ashley was the first face I saw and made me feel welcome and eased that nervousness. Sam was patient and kind when I test drove about a million cars. Let me take my time while I picked the perfect vehicle. And answered all my questions. And Matt was the last step with finances and payment. Made everything work for my payment and ...

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DealerRater Jan 18, 2025

I had been to three other Kia Dealerships but Kris Portnoy and BJ at Suntrup Kia Dealership surpassed them all in their professional and friendly way they answered all my questions and helped me through the purchase of my new 2025 Kia Soul EX. I would highly recommend their location to all my friends and family.

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DealerRater Jan 17, 2025

I want to tell you how impressed I was with your entires staff. First I want to tell you how kind and professional Sam was and how easy he was to talk to and work with. He has such a positive attitude and is what everyone needs when they come to a dealership! He committed with me about every step of the process and what I could expect and that started before I had even stepped foot on your show room floor. Secondly Gina in finance was an absolute doll! She was very kind and wonderful and really knows her ...

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DealerRater Jan 16, 2025

Great Dealership, so efficient and helpful, great salesmanship and very informative when asking and answering questions.

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Google Jan 15, 2025

Suntrup Kia is where it’s at! My entire experience was phenomenal. Didn’t have to wait at all, I had great communication with Kris the whole time leading up to my visit to check out the car I ultimately purchased. The whole team is great. The moment I arrived I was greeted and escorted by the lovely experience manager. Just after that Kris promptly got me saw yup with a nice test drive where he had the car all ready for me ever with the snow and cold weather. Then when I got back I was able to workout ...

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Google Jan 10, 2025

Matthew Harvey was my client advisor, plus more. I really appreciated the time he took with my wife to review the infotainment center and options. I also felt he went above and beyond when negotiating my trade. If you want to talk to a client advisor who is knowledgeable, no pressure, and just be there as a trusted advisor, I highly recommend requesting Matthew at Suntrup Kia.

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Google Jan 6, 2025

I just purchased a K4 from Suntrup Kia. Sam Biffignani was my sales person and was outstanding. I didn't feel pressured at all. He helped me find the exact right vehicle. I felt like the whole team was was on my team to get a really good deal that I could afford. Would highly recommend Suntrup Kia.

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DealerRater Jan 4, 2025

Very kind and helpful and helped me get into the car I wanted for the right price !

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Google Jan 3, 2025

Great all around experience with Sam Biffignani at Suntrup Kia. He was very professional, friendly, and knowledgeable through our process. If there was something he did not know, he made sure to find the answer in a timely manner and went out of his way to make us feel comfortable! We had a great experience with everyone we talked to , would highly recommend to friend or family.

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DealerRater Jan 1, 2025

Moe is an awsome sales person and has been on our side and really trys to help you with your needs

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DealerRater Jan 1, 2025

The buying experience with Moe at Suntrup was the easiest car buying experience I’ve ever had. I would definitely recommend them.

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DealerRater Jan 1, 2025

I could not of had a better experience at Suntrup Kia. Moe was extremely great to work with. God the deal I wanted and everything went smooth. This is the third car that i've bought from Suntrup and my next one will probably be from here. Having good employees like Moe make the process easy. Thanks, John Odorizzi

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DealerRater Jan 1, 2025

Moe helped my family when we were making the switch to a van family. He was very knowledgeable about the Kia Carnival. I came in with many questions and he was able to clearly tell us the difference between all the different trim levels. He was never pushy with us either. Always very kind. And at the end of the day, Moe was able to get us the best deal for our new 2025 kia carnival. He also spent about 30 minutes afterwards in the car with me showing me all the different features and what they mean. He helped me customize ...

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DealerRater Jan 1, 2025

Moe was fantastic and provided me a great experience purchasing a new car. Highly recommend.

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Google Dec 28, 2024

The whole service department did great and Ian went above and beyond and was super helpful and knowledgeable! Definitely recommend!

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DealerRater Dec 25, 2024

I was very pleased with the service I got at Suntrup Kia and particular the service representative Mossad. I highly recommend him if you’re interested in a new Kia or any other car that they may be selling.

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Google Dec 22, 2024

Always a pleasant experience. Happy faces and help. Veronica was terrific

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Google Dec 21, 2024

Veronica

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Google Dec 20, 2024

Technician was very friendly when first arrived and went over everything with me as to why I was bringing my vehicle in and while doing work sent video of what they were doing xafter work was done reexplained all cost and since I have difficulty walking even park my car by door so that I didn’t have to walk far. Always get my car needs done there

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Google Dec 20, 2024

Great service by the staff especially Veronica. I would recommend them always. Awesome PR and free car wash.

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DealerRater Dec 19, 2024

Sam was very professional and friendly. Ii liked that he made it known upfront that he was somewhat new at his job. Things he didn't know he sought to find the answer to. He's going to be great once he establishes that comfort level.

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Google Dec 18, 2024

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DealerRater Dec 12, 2024

Everyone that I had contacted with at the dealership was helpful, knowledgeable and not pushy. It was a good experience.

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DealerRater Dec 12, 2024

This was down right the best experience I’ve had at a dealership. Sam was very knowledgeable, not only at his job but at the vehicles. He didn’t hesitate to make sure we were comfortable in every decision. 12 out of 10 recommend.

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DealerRater Dec 11, 2024

Sam was awesome he told us everything we needed to know he had great energy and helped us get a deal worked out if I could give him a higher rating I definitely would

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Google Dec 7, 2024

This place is so Friendly!! Over the top customer service!! James B. is the Best!! Making purchasing a car a seamless experience!! High recommendations here!!!

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DealerRater Dec 2, 2024

Moe was super easy to work with. Even drove us to the other storage lot where we found our new Telluride.Thankfully he was very knowledgeable about the technology on our new SUV because we were not. He was able to answer all of our so even us as boomers could make sense of it. He walked us through the whole process and turned it into a pleasant experience. Would recommend him and Suntrup to everyone. Randy and Ann Schwartz

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Google Dec 1, 2024

Highly recommend. My sales guy Dzenis was very easy to work with. We agreed on a price and got paperwork started almost immediately. I also had a trade in and was able to get what I was asking. One of the best buying experiences I’ve had purchasing a vehicle!

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Google Dec 1, 2024

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Google Dec 1, 2024

Dzenis was so easy to work with. He made our buying experience fun and easy. He is very knowledgeable about the vehicle we bought.

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Google Nov 30, 2024

Eder Guardado was very helpful in the purchase of my first car. He was attentive to our questions and ready with an answer, even in the snow! Rod, the sales manager, was interactive during the transaction as well. Excited for my new Kia Sportage!

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Google Nov 30, 2024

Dzenis and Moe saad did an amazing job!!! Bought my car today easiest process ever!! I appreciate their help with everything thank you guys!!

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Google Nov 30, 2024

Dzenis was amazing! Our whole process was so easy and a lot smoother than other buying processes. 🙂

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Google Nov 30, 2024

Worked with Sheridan at Kia and she was absolutely amazing to work with getting my new Sorento!

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Google Nov 30, 2024

Sheridan was very helpful, and did a great job making this a positive experience.

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Google Nov 30, 2024

Sheridan was amazing!!!! She was very helpful and answered all of our questions! I highly recommend working with her!

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Google Nov 30, 2024

Dzenis was very helpful and easy to work with. He got me setup and outdoor with the K5 I was looking for!

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DealerRater Nov 28, 2024

They really do care. This is my third new car purchased at suntrup kia. Everyone has treated us very good. No pressure, they do take the time to make sure everything is addressed. Financing was quick. Again, no pressure. We will always consider suntrup for our new car purchases. Thanks again!

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Google Nov 28, 2024

Lazarus Moore was very helpful when I purchased my Telluride!

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Google Nov 28, 2024

Lazy was great !!!

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Google Nov 27, 2024

Laz was great!

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Google Nov 26, 2024

Eder Guardado was terrific to work with. Understood the vehicle features and explained the options clearly. Gave us a your the Suntrup dealership and introduced us to key personnel. Will work with Eder on future purchases.

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Google Nov 26, 2024

The easiest vehicle purchase EVER! Zero hassles, straightforward, and most importantly polite and professional. I’d give Dzenis and James 10 stars if that was an option. Thank you for my new Kia Telluride!

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Google Nov 26, 2024

Our experience with James Bullock at Suntrup Kia was outstanding! James made the car-buying process smooth and stress-free. He went above and beyond to accommodate us, handling as much as possible over text and phone since we were traveling 100 miles to purchase our new car. His professionalism, responsiveness, and dedication to customer service made all the difference. We couldn’t be happier with our experience and highly recommend working with James and the team at Suntrup Kia!

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Google Nov 26, 2024

Laz and Dennis were great. Best car-buying experience I've had in a long time!

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Google Nov 26, 2024

First time buying a car and I was very happy with the experience. Sheridan was especially helpful, answering all my questions and listening to my concerns. I'm very happy with my new car!

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Google Nov 25, 2024

Moe S + Sheridan were awesome to work with. Highly recommend

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Google Nov 24, 2024

Worked with James to get a new telluride and it was a great experience.

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Google Nov 24, 2024

Dzenis was extremely helpful, polite and professional when helping us with our new 2025 Kia Sportage. The dealership was an hour and a half round trip from where we live, well worth the drive for the lowest pricing and friendly service.

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Google Nov 24, 2024

Sheridan and Tony were awesome. They were both very polite, relatable and informative. Neither one was pushy, which you don't usually see in the auto sales industry. Thank you to both of them for making our new purchase smooth and easy. Suntrup Kia South was also awesome. They had the largest and most affordable Kia K5 selection in the St. Louis area. Great job all around Sheridan, Tony and the whole staff!

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Google Nov 23, 2024

Laz was great! He was accommodating & efficient

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Google Nov 23, 2024

James and Ennis helped us quickly and spontaneously buy a great car at a great price. Entire process was smooth!

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Google Nov 23, 2024

Did amazing! Dzenis was wonderful

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Google Nov 23, 2024

Sheridan was very informative and made everything clear.

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Google Nov 23, 2024

Laz was wonderful to work with!

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Google Nov 22, 2024

James did an amazing job at selling me a kid selto today 100% recommend asking for him next time your looking for a Kia vehicle!!!

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Google Nov 22, 2024

I recently purchased a 2025 Kia Sorento at Suntrup Kia. This was my first experience with this dealership and I’ll definitely be back! Dzenis and Sheriden were amazing. They took their time and made me feel comfortable with every step of the process. I particularly liked the easy-going and upfront approach they took— no pressure whatsoever. Not to mention I love my new car!

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Google Nov 21, 2024

Moe Z was extremely helpful in finding me a new car! He was patient with me and made the buying process quick and easy. Thank you Moe!!! I love my 2021 Kia Sportage!

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Google Nov 20, 2024

Mo K was our sales guy and he was very good— Gave all the info without taking forever!! There was another sales guy named Mo S. Who was also very friendly and nice

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DealerRater Nov 20, 2024

Even with the time limit we had that day they got us in and out with a brand new car in short time!

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Google Nov 20, 2024

Laz was great and super helpful!

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Google Nov 20, 2024

I purchased a vehicle for my daughter in December, and just purchased a new Sorento for myself. Dzenis helped with both. He was wonderful to work with and made the process so easy.

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Google Nov 20, 2024

James Bullock at Suntrup Kia is phenomenal! He made the car leasing process incredibly easy - quick, painless and stress free! From start to finish, James was professional, friendly, knowledgeable, and attentive to my needs. He went above and beyond to ensure everything was seamless and straightforward. If you're looking for someone who truly values their customers, James is the person to see! I highly recommend him and the entire Suntrup Kia team!

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Google Nov 19, 2024

Laz was the best

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Google Nov 19, 2024

Kind patient and willing to help with your car needs. Dzenis made sure that I was smiling when I left. Thanks team!

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Google Nov 17, 2024

Great Experience at Suntrup Kia South, highly recommend! James was very helpful, kind and courteous. He, along with Tony, Veronica and the rest of the crew made the process quick and easy.

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Google Nov 17, 2024

I bought a 2025 Kia Sportage from Sheridan @ the south county location. She was a wonderful sales agent and she made us feel comfortable. she had knowledge of the market and did her best to meet my needs! this was a great overall experience!

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Google Nov 17, 2024

Dzenis is super friendly and helpful finding the car that fits you! 100% will be finding my next car with him again!

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Google Nov 16, 2024

There is something about Sheridan that is so different about any other car salesmen I’ve encountered (it’s been three) she knows her stats and understands the how the vehicle sells itself and doesn’t have to sell it to you other than explain what it can do. I appreciate her so much!

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Google Nov 16, 2024

Laz was so helpful and made the process go smoothly. Got us exactly what we wanted!

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Google Nov 16, 2024

Dzenis an amazing salesmen. The patient and respectful salesman I know! He always smells amazing as well!

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Google Nov 15, 2024

We had a great experience with nthe purchase of our Kia Carnival at Suntrip Kia. Our sales rep James Bullick was very informed and helpful in covering all the needed info for the operation of our new Kia. Thank you, Steve

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Google Nov 15, 2024

We had an amazing experience and salesman Dennis was just the best I would highly recommend very knowledgeable very caring about our price and needs would highly recommend anybody

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Google Nov 15, 2024

James Bullock was a great client advisor to work with. The car buying experience was a very smooth process from beginning to end. I would recommend James and Suntrup Kia South to anyone interested in buying a new or used vehicle at an amazing price.

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Google Nov 14, 2024

We could not have been more pleased with the way our Kia Carnival purchase went at Suntrup. James Bullock was very professional and patient with us as we narrowed down what we were looking for in a car.

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Google Nov 14, 2024

James was most helpful in making sure I got a deal that was good for both me and Suntrup. Tony in finance was also pleasant to deal with. He explained the service contract thoroughly with no pressure to buy. I added the contract because it made sense to do so. I like my new Sorento and am glad I went to Suntrup! Thanks James and Tony!

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Google Nov 14, 2024

kia has been wonderful! We had the pleasure of dealing with James Bullock and he is amazing. From the moment we went through the doors we felt welcomed. He answered every question I could think of and we never felt any pressure to by. Even called to follow up to make sure all is going well. Could not have asked for a better car shopping experience.

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Google Nov 14, 2024

My husband and I just purchased a 2025 kia carnival last month and the process was a breeze. James Bullock was friendly and professional in answering our questions and making the process quick and painless. I was particularly impressed when James pointed out he found the tiniest scratch and promised the dealership would fix it for us and lent us a rental at no charge. Would recommend this location and client advisor.

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Google Nov 13, 2024

Had a very positive and smooth experience getting a vehicle there recently. James Bullock was super helpful. Grateful.

 

 


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