Customer Testimonials
I had a great experience here! Sam was a really big help and I appreciated all of his efforts to find me the perfect car. I will definitely recommend Sam and this dealership.
Gina has great people skills. We were there pretty late and despite the fact that we were exhausted, she made the experience pleasant and quick.
Mariah was absolutely amazing. She spent a lot of time with me showing every feature of the car and allowed me to ask all of my questions. Once I knew which car I wanted she did her best to find me the exact color and package I wanted! She went above and beyond for me even after we had bought the car!
Mariah is a rock star!! She worked magic for me!! She was a joy to work with! Thank you so much!
We loved our experience with Kris! He and BJ were so patient as we wrangled our three kids during the entire process! Can’t wait to enjoy this Carnival just as much as our last!
Very pleasant experience buying a new car from Suntrup Kia South. Very fair pricing and very accomadating and efficient
Very dismissive. Did not take my complaint seriously. Very disappointed in the Sales Dept. Communications between buyer and sales dept. very poor
Fast service and the Mariah was friendly! I could not be happier with my purchase
I bought a new car here last month after being through a traumatic experience of being carjacked. Ali was brand spanking new, but he was so incredibly kind and understanding. He truly tried to figure out what exactly I needed, and didn’t push an upsell. He was very easy to talk to, and was an excellent sales person. Incredibly positive experience overall.
We love Mariah, she is the best. Thank you so much! I will tell eryone i know about her.
This was my first time at Suntrup Kia. It was an excellent experience. I highly recommend Suntrup Kia for anyone in the market for an automobile! It was by far, the best car buying experience for me!
We had an awesome experience buying our car with Mariah. She was great, didn’t rush us at all, and let us test drive a few different cars for as long as we wanted. She really knew her stuff and made the whole process feel easy. The price negotiation was fair, and the paperwork part was fast. Would love to work with her again next time we’re ready for a new car.
They are super helpful with finding the car that will fit your needs, and showing you what options are available for each car and what upgrades would interest you.
Kris Portnoy was amazing! We went in expecting to have to settle because of our financial situation. Kris and the management team moved mountains for us. We left with a new car that will take care of our family, with less mileage and terms that fit our budget. They were sympathetic, kind and we were at peace and laughing the whole time. We can’t say enough good things about Kris and the team we came in contact with from the moment we stepped in the door and were greeted to the moment we left. We will be recommending the ...
Went to get the carnival here they're very friendly and helped answer any questions I had and gave me a good deal
Supposed done car inspection- NOT had a sliced tire. No 2 key fob Mitchell Roberts
Great service and an amazing experience being here, Kris was great help with everything I needed.
Mariah listened to our budget, wants, and needs. She didn’t push cars that were above our limit or lacking in our wants. We would work with Mariah again!
Everyone worked really hard to get us into the car we wanted, with the deal we wanted. Thanks to Mariah and Gina for all the help!
Everyone I spoke to was very nice. My client advisor, Mariah Thomas was very personable and helpful with questions I had. She understood the importance of having a spare tire. She explained the safety and security features of my new vehicle.
Kris didn’t let the heavy rain stop him from getting us exactly what we came in to get. Best experience we’ve had purchasing a car!
Everything was great and super easy. There was no pressure and we were given all the time needed to make a decision.
Moe was very helpful with my new car purchase. We appreciated his honest opinions and patience through the whole process.
Everyone was pleasant throughout the experience of buying. For how busy they were, the process was reasonably quick and painless.
As soon as i met Moe i knew i was buying from him… very positive, knowledgeable, and professional!
Moe and the Suntrup team were terrific! They took the time to get to know me and hit all the pain points that turned me away from other dealerships. What's more, after the sale the follow up to take care of anything and everything I might need was world-class!
We've always had a great experience here, all of our questions and concerns are addressed and taken care of every time.
Moe facilitated one of my best car buying experiences to date! He was extremely helpful and attentive to our wants and needs while vehicle shopping and had the knowledge to help guide us to the right vehicle for us.
Came in told Kris what I was wanting to do, he gave me his honest feed back...2 hrs later I was driving off the lot! Would definitely recommend family and friends to him and Suntrip Kia. This was my 2nd vehicle purchased here.
I bought a car a few months ago with the assistance of James! I loved the Kia Seltos but they didn’t have the color I wanted on the lot. James went to another area to make sure I had the kind of car and color I wanted. The process was quick and James took the time to explain all of the features in the car. 😊
Kris and the Suntrup team were great to work with! I've had good experiences with Suntrup dealerships with my last couple of cars. Kris was incredibly helpful, attentive, super friendly, and very communicative. I'll continue to go to Suntrup dealers, but would highly recommend going to Kris. I love car dealerships and sales people where there is no xx involved. Kris is a straight shooter and I really appreciated it. The whole process was friendly and fast. Keep up the great work!
⭐️⭐️⭐️⭐️⭐️ Five stars is not enough! This was by far the best car buying experience I have had. Mariah was amazing. She listened to what I wanted, made relevant suggestions & was all around delightful to work with. Communication was smooth, easy, convenient — all the good things! I love my new Kia Soul & highly, highly recommend working with Mariah at Suntrup Kia!
Easy to deal with large selection of new and used vehicles sales service first class Downside - No amenities in service waiting area.
They where so amazing Sheridan and Sam where so amazing all the people where amazing
The customer service was amazing. We had a chance to see all options available within our budget and make the best choice for a more than reliable luxurious vehicle.
This is my second purchase from Suntrup — there’s a reason I keep coming back! Sales staff + finance is always top notch! Extra special shout outs to BJ from finance and Mariah from sales! They are both fantastic and really go the extra mile to make you feel comfortable and that you are getting a good deal. Being a woman, it can be intimidating to buy a car sometimes, but fear not Suntrup is the place to go! Highly recommend them!!!
This is my second purchase for Suntrup — there’s a reason I keep coming back! Sales staff + finance is always top notch! Extra special shout outs to BJ from finance and Mariah from sales! They are both fantastic and really go the extra mile to make you feel comfortable and that you are getting a good deal. Being a woman, it can be intimidating to buy a car sometimes, but fear not Suntrup is the place to go! Highly recommend them!!!
A great customer experience! Sales Team member, Mariah T. was awesome, very knowledgeable and accomodating.
Connor was great he went all out to help us get the deal we were comfortable with, he is a great guy.
Absolutely! Here's a draft for you: --- I recently had the pleasure of purchasing a car, and I must say, Maria made the entire experience incredible and easy. After dealing with multiple other dealerships that lacked quality customer service, finding Maria was a breath of fresh air. From the very first phone call, she was attentive, knowledgeable, and genuinely interested in helping me find the perfect car. Maria went above and beyond by sending detailed videos of the cars I was interested in, answering every question I had with patience and expertise. Her dedication to providing outstanding service made ...
Thank you to Chris Portnoy for making purchasing our new vehicle stress free! Chris was very professional and took good care of us and our needs, made whole experience pleasant and smooth. Have to give praise and thanks to Tony Lemaster too. Highly recommend this place!
Sam was great! Very professional and understanding! Even offered to go get us food when it got late! Great guy.
Suntrup Kia was an awesome place to do business. Kris was awesome to deal with as well as Tony on the finance portion. I highly recommend going to see Kris at Suntrup Kia if in the St. Louis area or just looking for a new Kia or even a used vehicle. Kris and Tony great people to work a car deal with and definitely will go back again, especially if I am going to buy a Kia. While I didn’t get one this time as it didn’t meet my needs. I will certainly say it will in the ...
Although Mariah Thomas is new to Suntrup Kia I garuntee she will be one of your best assets!! She made my car buying experience not only a smooth one but she was very informative, honest, and fun. This is the second car I have purchased from this dealership and it's because of people like Mariah that keep me coming back. Thanks to her and the whole crew who made this possible.
Collin was very informative and easy to work with. We are very happy with our new car!
Wow! Today was epic Mariah was amazing I came in to Suntrup for my last chance of getting a car this journey of car buying is overwhelming but Mariah(sales) and Brittney(financing) had my back the whole time when I walked in I was greeted quickly and Mariah was so courteous and customer service was outstanding I recommend you ask for her for the best experience.She was so patient with me I was indecisive but I never felt rushed and she coached me so well through the process.She has such a sweet personality.I love my new ...
Collin was very helpful and accommodating both during the car buying process and afterwards with issues that came up with our trade in vehicle.
Seem to be somewhat disorganized. When I went to pick up car it was raining didn't look car over very well and once I did I found lots of stickers still on outside of car. I would say the clean up prior to pick up was very poorly done.
Very happy with the purchase. Process was extremely easy and fast. Extremely pleased. I definitely plan to recommend to my family and friends. 10/10
I had a great experience with Kris and Suntrup! I ordered my car so it was exactly what I wanted and it got to the dealership very quickly. Kris was very communicative during the whole process while I was waiting for the car to arrive and once it got delivered. He got everything ready before I came to pick it up so the process of purchasing the car at the dealership was also quick and painless. I bought my car on one of the coldest days of the year and Kris still came out to explain everything about my car ...
I felt like this dealership was extremely rude and pushy. Mariah was not friendly at all and gets very defensive.
Doug was very welcoming and helpful through the whole process of getting me in a new car
Have not purchased a new vehicle since 2009. Upon entering your store my treatment was over the top. Everyone encountered were very helpful knowledgeable and professional. As the experience progressed there was no doubt that I was going to buy the car.
Buying a car can be stressful, but Sam and Collin were very kind, patient, knowledgeable and helped me find the exact Telluride I wanted. I did not feel pressured and although the process takes time I left feeling confident that I paid a fair price for the vehicle I chose. BJ in the financing department was an absolute delight to talk to while signing all of the paperwork. Dare I say I kind of had fun buying my new car?! Suntrup Kia is doing it right. Thank you!
Recently purchased a 2025 Kia Sorento from Moe Saad. Great experience. Moe made the car buying experience a pleasure instead of a chore. Very knowledgeable and extremely courteous.
Mariah was wonderful to work with she made the buying experience amazing. Highly recommend her.
went for a check engine I cannot believe a dealer will not work on a car they sold.
Sam was absolutely perfect everyone was amazing new favorite place. Even the owner was great
🌟🌟🌟🌟🌟 Exceptional Experience with Kris Portnoy and Gina Guffrida – A Dream Team! 🌟🌟🌟🌟🌟 If I could give Kris Portnoy and Gina Guffrida 10 stars, I would! From the moment I walked in, Kris and Gina treated me like family, not just another customer. Their warmth, professionalism, and dedication turned what could have been a stressful process into an absolute joy. Kris Portnoy is a rockstar salesman who genuinely cares about his customers. He listened intently to my needs, never once pushing me toward a decision or rushing the conversation. Instead, he respected my choices, offered thoughtful insights, and made me feel confident every ...
Sam was very responsive and helpful. He made sure all expectations were clear and satisfied to the best of his ability.
Sam was a gem to work with. Car buying is always stressful yet he made me feel at ease and was able to meet all my requests and then some. Couldn't have asked for it to go better than it did. Mo has taught him well they both were perfect sales men and got me in the perfect car. Thank you!!!
I had an excellent experience with Collin and BJ at Suntrup Kia South. The entire shopping process was relaxed. Collin was ready with an answer or ready to find out an answer to make sure we had all we needed to decide on the correct vehicle. The Suntrup team was very respectful when we needed to leave to test drive other cars and eat dinner; it was an easy decision to return later to seal the deal on our son's replacement vehicle. BJ is quick, friendly, and sharp, even at the end of the day, making sure there are ...
I had a great experience with Suntrup Kia and Sam. They were very friendly and knowledgeable. They made me feel very comfortable.
Kris did a great job for us we love the new car and Tony help us out too.
Kris and Bj made this process so seamless and easy! Could not be any happier with my new telluride! Thank you all!!
I had a great experience buying a car from suntrup nissan. We were very well accommodated. Mike meyer was an excellent help and was able to cater to our needs.
Overall a very wonderful experience. The salesmen Moe Saad was professional, courteous and very patient with me when looking at the vehicle. Although it was a used Honda, Moe made the process feel as if I was purchasing a new Kia. Each time I was in the dealership, it was filled with happy employees and happy customers. If you are looking for a hassle free environment and a salesman who really did go above and beyond, go visit Moe Saad at Kia Suntrup. You wont be sorry!
Thank you! Thank you! This by far was the best experience I have ever had purchasing a car. My salesman Kris (Krispy) Portnoy was amazing, very professional, answered all our questions, very polite and most of all wasn’t pushy. We test drove cars on Saturday I explained we wanted to think about it and on Monday morning let him know I wanted the car. Went in that evening and everything was ready to go. Definitely want to give a shout out to Gina Guiffrida who handled the paperwork she was fun and very professional too. Thank you so much ...
I wasn’t sure what I was looking for when I first stopped by. Sam was patient and not pushy with me. When my plans changed he spent time showing me multiple options and letting me test drive until I felt comfortable with my decision. He was honest when he didn’t know something but always attempted to find the answer. BJ in finance was also amazing. He got me a great deal with a warranty. Above and beyond service from both and a great experience, despite a 2 hour wait in finance. Looking forward to servicing my vehicle here and ...
Enis was truly amazing. Him and his sales manager worked very well with me! Funny short story, I went to pick my car up from them and when I got there, they told me it got T-boned on the lot. They had the exact same car waiting for me at the dealership from another dealer. It worked out very well for everyone. Everyone was very nice and friendly there!
Working with Sam was a dream, would recommend his expertise to anyone in the market for a new vehicle.
My experience with Sam and Mo at Suntrup Kia South was great. We found the perfect vehicle we were looking for and everything from the test drive to the delivery was easy with no pressure throughout the process.
Mariah was amazing! A total natural! I am a straight shooter and knew exactly what I wanted and my situation. I told her and Moe (Mariah was training), and they got me in and out in 3 hours with our new car! Thanks guys!
This is my second car purchased from Suntrup Kia. I love their inventory and Kris Portnoy was very supportive and helpful throughout the entire process.
The whole experience was wonderful. There is a lot of anxiety that comes with a big purchase like this. The whole team made it a breeze though. Sam, Ashley, and Matt were all so amazing to work with. Ashley was the first face I saw and made me feel welcome and eased that nervousness. Sam was patient and kind when I test drove about a million cars. Let me take my time while I picked the perfect vehicle. And answered all my questions. And Matt was the last step with finances and payment. Made everything work for my payment and ...
I had been to three other Kia Dealerships but Kris Portnoy and BJ at Suntrup Kia Dealership surpassed them all in their professional and friendly way they answered all my questions and helped me through the purchase of my new 2025 Kia Soul EX. I would highly recommend their location to all my friends and family.
I want to tell you how impressed I was with your entires staff. First I want to tell you how kind and professional Sam was and how easy he was to talk to and work with. He has such a positive attitude and is what everyone needs when they come to a dealership! He committed with me about every step of the process and what I could expect and that started before I had even stepped foot on your show room floor. Secondly Gina in finance was an absolute doll! She was very kind and wonderful and really knows her ...
Great Dealership, so efficient and helpful, great salesmanship and very informative when asking and answering questions.
Suntrup Kia is where it’s at! My entire experience was phenomenal. Didn’t have to wait at all, I had great communication with Kris the whole time leading up to my visit to check out the car I ultimately purchased. The whole team is great. The moment I arrived I was greeted and escorted by the lovely experience manager. Just after that Kris promptly got me saw yup with a nice test drive where he had the car all ready for me ever with the snow and cold weather. Then when I got back I was able to workout ...
Matthew Harvey was my client advisor, plus more. I really appreciated the time he took with my wife to review the infotainment center and options. I also felt he went above and beyond when negotiating my trade. If you want to talk to a client advisor who is knowledgeable, no pressure, and just be there as a trusted advisor, I highly recommend requesting Matthew at Suntrup Kia.
I just purchased a K4 from Suntrup Kia. Sam Biffignani was my sales person and was outstanding. I didn't feel pressured at all. He helped me find the exact right vehicle. I felt like the whole team was was on my team to get a really good deal that I could afford. Would highly recommend Suntrup Kia.
Very kind and helpful and helped me get into the car I wanted for the right price !
Great all around experience with Sam Biffignani at Suntrup Kia. He was very professional, friendly, and knowledgeable through our process. If there was something he did not know, he made sure to find the answer in a timely manner and went out of his way to make us feel comfortable! We had a great experience with everyone we talked to , would highly recommend to friend or family.
Moe was very helpful in explaining all the amazing features my news Sportage has. I will need to get back with him to explain some features that I’m still learning about. Thanks Moe !!
Moe is an awsome sales person and has been on our side and really trys to help you with your needs
The buying experience with Moe at Suntrup was the easiest car buying experience I’ve ever had. I would definitely recommend them.
I could not of had a better experience at Suntrup Kia. Moe was extremely great to work with. God the deal I wanted and everything went smooth. This is the third car that i've bought from Suntrup and my next one will probably be from here. Having good employees like Moe make the process easy. Thanks, John Odorizzi
Moe helped my family when we were making the switch to a van family. He was very knowledgeable about the Kia Carnival. I came in with many questions and he was able to clearly tell us the difference between all the different trim levels. He was never pushy with us either. Always very kind. And at the end of the day, Moe was able to get us the best deal for our new 2025 kia carnival. He also spent about 30 minutes afterwards in the car with me showing me all the different features and what they mean. He helped me customize ...
Moe was fantastic and provided me a great experience purchasing a new car. Highly recommend.
The whole service department did great and Ian went above and beyond and was super helpful and knowledgeable! Definitely recommend!
I was very pleased with the service I got at Suntrup Kia and particular the service representative Mossad. I highly recommend him if you’re interested in a new Kia or any other car that they may be selling.
Always a pleasant experience. Happy faces and help. Veronica was terrific
Veronica
Technician was very friendly when first arrived and went over everything with me as to why I was bringing my vehicle in and while doing work sent video of what they were doing xafter work was done reexplained all cost and since I have difficulty walking even park my car by door so that I didn’t have to walk far. Always get my car needs done there
Great service by the staff especially Veronica. I would recommend them always. Awesome PR and free car wash.
Sam was very professional and friendly. Ii liked that he made it known upfront that he was somewhat new at his job. Things he didn't know he sought to find the answer to. He's going to be great once he establishes that comfort level.
Everyone that I had contacted with at the dealership was helpful, knowledgeable and not pushy. It was a good experience.
This was down right the best experience I’ve had at a dealership. Sam was very knowledgeable, not only at his job but at the vehicles. He didn’t hesitate to make sure we were comfortable in every decision. 12 out of 10 recommend.
Sam was awesome he told us everything we needed to know he had great energy and helped us get a deal worked out if I could give him a higher rating I definitely would
