Customer Testimonials

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DealerRater Apr 20, 2021

Brian was super nice and very professional. It's always a pleasure working with him. Overall it was a great experience! I will be coming back to Suntrup.

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DealerRater Apr 20, 2021

This was the newest car I've ever bought, all the things on the dashboard were overwhelming, but Jonathan new my car inside and out!

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DealerRater Apr 19, 2021

Robyn was very patient and friendly. She made sure I was satisfied & even stayed in touch after. This dealership got me what I wanted at a nice price!

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DealerRater Apr 18, 2021

Overall I had and really pleasant and professional experience. Service was fast and the staff was friendly. Brian from service is awesome. Really great guy.

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DealerRater Apr 18, 2021

I had fast and friendly service. I was even ask if i wanted my car washed without asking for it. I may start going here over nissan dealershop.

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DealerRater Apr 16, 2021

As always my visit to Kia to get my car serviced was great. My service advisor, Cindy, is amazing. She is always so friendly and makes me feel comfortable and welcome. She got me out in half the time that I thought I would be there. And your mechanics are wonderful. They will always take the time to explain things when necessary. Thank you all!!

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DealerRater Apr 16, 2021

Brandon provided excellent customer service when purchasing my used car. He was patient and answered all of our questions when buying our new minivan. We had a great car Buying experience

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DealerRater Apr 16, 2021

I had a great experience with Veronica and Kyle. Easy check in, good communication throughout the service time for my vehicle, and a quick check out!

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DealerRater Apr 15, 2021

It was a pleasure working with Moe! He helped us find our perfect new car and we couldn’t be happier! Very easy to work with and made everything simple. Thank you so much Moe!

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DealerRater Apr 14, 2021

Had a great experience in the service department yesterday. Brian was extremely helpful and pleasant. Everything done in a timely manner. Thumbs up! We bought two vehicles there in one day, this truck and my daughters car. Love the warranty on the vehicles if we keep our oil changes up.

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DealerRater Apr 14, 2021

I came into the dealership because my car was totaled. I have bought many vehicles from the Suntrup Automotive Group. I was treated with respect and given an absolutely incredible deal. All 4 vehicles in my home are from the Suntrup Automotive Group. The rest of my vehicles will most likely be bought here as well. Go see Robin in sales and get Dzevad to work your deal, It's quick and painless. Kudos Suntrup Kia.

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DealerRater Apr 14, 2021

The service advisor, Kyle, was very caring about my situation. He kept me informed of the progress on my vehicle and explained everything the technicians were doing.

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DealerRater Apr 14, 2021

Kyle was very friendly and helpful. He took time out to explain what the process was with my SUV and I would highly recommend him.

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DealerRater Apr 13, 2021

We had our vehicle serviced for a recall and our overall experience was very satisfactory. We have two KIA's and both are serviced at this dealership.

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DealerRater Apr 12, 2021

Brian was wonderful to work with. Was helpful, knowledgeable and caring. I will be back to purchase another vehicle down the road. Love my Sapphire 21 Sorento!

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DealerRater Apr 11, 2021

i recently bought a kia forte from there and brandon help us with everything and did an excellent job, walked us through everything, and overall made the experience as best as it could be buying a car would definitely recommend brandon wallace!

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DealerRater Apr 10, 2021

James was very awesome when my went in to purchase my vehicle... very knowledgeable and informative about what car was best for me. James seems to be great guy all around and i will recommend him to anyone that's looking for a vehicle.💯💯

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DealerRater Apr 10, 2021

This is the second Sportage I’ve bought from Suntrup. They made the whole process as pain free as possible. Another happy customer here! I can recommend them for a no hassle experience.

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Google Apr 9, 2021

Arick Heffner was super knowledgeable in the process which didn’t take long. This is my third vehicle from Suntrup Kia and wouldn’t go anywhere else!!!

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DealerRater Apr 9, 2021

The wait was a little longer than I anticipated, but the service done and price were great. I think the rep's name was Cindy.

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Google Apr 8, 2021

Ask for Mark, he was an awesome sales man. He helped get me into the car I wanted with the price I could afford. I could not be happier with how he handled everything. I definitely will be going back to him in the future for my next car!

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DealerRater Apr 8, 2021

Mark was an awesome sales man. He helped get me into the car I wanted and the price I could afford. I could not be happier with how he handled everything!

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DealerRater Apr 8, 2021

I took my Optima in for the 60,000 mile service. Cindy was knowledgeable and helpful while checking my car in. The staff was friendly. The service was done quickly. All in all, a very good experience.

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DealerRater Apr 7, 2021

Great Service every time I come in and Brian Richter is MY service technician of choice. He is very personable and keeps me informed of what is happening until the work is completed. Suntrup Kia is the BEST and I highly recommend them!

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DealerRater Apr 7, 2021

Brian was very straight-forward and friendly. The waiting area is accommodating and definitely large enough for social distancing which is important during these times.

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DealerRater Apr 6, 2021

Top notch service. Is the best dealership I’ve ever done business with. I will definitely be back in the future. I have bad credit and they was able to get me in the car I wanted

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Google Apr 5, 2021

Great experience at Suntrup Kia South with Matt Lepp as our salesman. No hovering or pushing of sales. We had free reign to look through the lot and test drive what we liked. Bought an SUV I love and will be back come trade-in/upgrade time.

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DealerRater Apr 5, 2021

Great experience with this dealership and our salesman. No pushy sales or gimmicks - gave me free range to find what I wanted. Will be back

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DealerRater Apr 4, 2021

Brandon was very professional in his sale with me. I will definitely be returning to purchase another car from him in the future. I will also recommend him to friends & family for their next vehicle purchase.

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DealerRater Apr 4, 2021

Dan was awesome! He let me take my time and didnt pressure me or hover over me to make a sale. He was knowledgeable and friendly and got me in and out very quickly. I highly recommend.

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Google Apr 4, 2021

Great job by Tony Haman... No pressure, honest and friendly. This is my 2nd car he helped me with.

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DealerRater Apr 3, 2021

Brandon has been great, honest and very knowledgeable. And managed to upsale us a car without us feeling pressured to do so. Everything has been efficient.

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DealerRater Apr 3, 2021

Excellent process. Brandon was knowledgeable, directed us to the exact kinds of cars we wanted, and answered every question we had. Made the process as painless as possible.

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DealerRater Apr 3, 2021

Service supplied by Suntrup Kia was excellent. Warranty work was completed on time as promised. Excellent service work. - Harold Israel St. Louis, MO - Harold Israel St. Louis, MO

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Google Apr 3, 2021

Brain H and Bj made my first car buying experience amazingly quick and easy! Brian answered every question I had and really made sure I got what I wanted. Definitely coming back to Suntrup for all my car needs and eventually another car! Thank you!

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DealerRater Apr 3, 2021

Mark did a great job and was very helpful! The only disappointing factor was that there was not enough staff in management and we waited over a few hours to close the deal.

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Google Apr 3, 2021

I loved dealing with Kenzie. She made the whole process very straight forward and kept looking out for what was important to us.

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DealerRater Apr 3, 2021

I loved dealing with McKenzie. They were very straight forward to deal with and keep looking out for what was important to us when looking for a vehicle. They also made the whole buying process very straightforward.

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Google Apr 3, 2021

Matt Lepp was amazing!

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DealerRater Apr 2, 2021

Everyone is always very friendly and helpful while I’m getting maintenance done on our vehicles! Appointments are easy to schedule and they get you in and out as quick as possible!

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DealerRater Apr 1, 2021

I went in for a recall Brian took care of me and during he found that my cabin filter needed replacing. I am retired from a parts supplier and told him I would replace myself.

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DealerRater Apr 1, 2021

It was a relatively easy experience. When I spoke to someone to arrange a test drive, they told me I would love driving the Kia Soul. My sales person, Moe Saad, said the same thing. They were both right. I took a rode trip a few days later. My old car was a 2013 Camaro with the only bell & whistle being remote car start. My new car is a 2021 Kia Soul Turbo with all the bells and whistles. It was soooo easy to drive. Moe went above and beyond. One of the sales people had taken the car I wanted ...

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Google Apr 1, 2021

My sales person, Moe Saad, went above and beyond. One of the sales people had taken the car I wanted home and it was not supposed to be back until the next day. I was bummed but not the end of the world. Moe retrieved the car while I was getting the financing done. It was then cleaned up. The car was available for me to take home about a half hour later. It was greatly appreciated. Overall, it was a relatively easy experience (I hate buying cars). When I spoke to someone to arrange a test drive, they told ...

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DealerRater Apr 1, 2021

Todd DuPont was a great salesman to work with. We were able to workout a deal and get it closed in a short amount of time.

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DealerRater Mar 31, 2021

Clay and the team at Suntrup Kia South were awesome! I am always pleased with their work!! I highly recommend taking your vehicle in for services.

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Google Mar 31, 2021

Todd DuPont is great to work with as a salesman.

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DealerRater Mar 31, 2021

Thank you Dan for getting me In The car I wanted. If you need a salemen I recommend Dan he is very helpful and understanding

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DealerRater Mar 29, 2021

Brian was Profesional and easy to work with!!.. it was an easy and painless car buying experience. Very happy with our purchase, we will definitely be back when its time for another car.

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DealerRater Mar 29, 2021

Fantastic experience... some times buying a car can be stressful, but all the folks at Suntrup made it way less of an ordeal.. I will be back for my next purxhase

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DealerRater Mar 29, 2021

Brian was very helpful & knowledgeable. I wish every car salesman was as upfront & honest as he is! I will definitely be a repeat customer. Thank you, Brian!

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DealerRater Mar 29, 2021

Brian was Profesional and easy to work with!!.. it was an easy and painless car buying experience. Really happy with our purchase. Will definitely be back when we need another car.

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Google Mar 29, 2021

Dan Dan Dan is your man to go to he got me in just the car I wanted he was very helpful knowledgeable and of course friendly thanks Dan I'm so happy I will recommend him if you need a vehicle ....

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DealerRater Mar 28, 2021

Had an excellent experience with James at Suntrup Kia. He was more than helpful, while still learning the ropes himself. I could not have asked for a better salesman. I will return because of him

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Google Mar 28, 2021

I've bought the past 6 of my family's vehicles from Suntrup and I'd never go anywhere else! If you're shopping Kia, my preferred make, make sure you ask for Brandon as a sales associate and BJ for your financing!

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DealerRater Mar 28, 2021

Buying a used vehicle from Suntrup is easy, relatively quick, and painless. Staff is friendly and efficient. Suntrup always has what I’m looking for!

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DealerRater Mar 28, 2021

I've bought 6 vehicles over the years from Suntrup Kia, Hyundai, and Nissan and I've never had a bad experience with the associates or vehicles. They've always been courteous and knowledgeable and always taken care of me. Wouldn't shop for cars anywhere else! Brandon took care of both my and my wife's recent vehicle purchases and did everything he could to make the process as quick and painless as possible. BJ has handled our financing for years now and we always ask for him by name.

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DealerRater Mar 28, 2021

Top notch personal straight forward service. I would certainly buy there again. I felt like I was getting customer service not a sale pitch. That meant slot!

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DealerRater Mar 27, 2021

Good service great service friendly, timely, prompt. I love the texting updates and the video reports. I have told my friend about my pleasant experience. Yea future!

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DealerRater Mar 27, 2021

I have purchased my last 5 cars from Suntrup Dealers. I have all my service done at Suntrup Kia. The team does a great job of getting me in and out quickly, while doing quality work.

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DealerRater Mar 27, 2021

Robyn was great! She was very helpful and knowledgeable and patient will all my questions. Robyn was personable and fun to work with during the car buying process.

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DealerRater Mar 26, 2021

Cindy was great!! This was my first time bringing my car to Suntrup Kia and I felt so welcome!! I definitely will be back to Suntrup to get my car serviced again. Cindy will always be my go to advisor.

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Google Mar 25, 2021

The Kia Suntrup team made the decision easy, as the process from start to end was fluid. When your looking to purchase your next Kia reach out to Moe Saad as he is extremely knowledgeable and took the time even when it was well past closing to teach us all the amazing features the Telluride has to offer. Take care and stay safe!

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DealerRater Mar 25, 2021

Turns out Mark is the "new guy" as of early 2021 and he is awesome! A good salesman, and very authentic -- definitely has an eye for detail which I appreciate. Plus I got the car I wanted at a grudgingly reasonable price. Would highly recommend.

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Google Mar 24, 2021

Todd was a terrific salesman. He was not pushy but was very informative and was always helpful at getting us the best deal. The finance team was lightning fast and came in with much better rates than other dealerships. Truly a terrific streamlined process. I will definitely shop Suntrup from now on.

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Google Mar 23, 2021

Good customer service. I had to head out for a bit during a purchase, they let me borrow a vehicle. If I was to improve something, I would say to enhance the customer waiting area with more seating and better access to some supplies like coffee. But overall a good experience

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DealerRater Mar 23, 2021

I have owned my Kia Sedona for over 10 years. She has 179K miles on her. I have never had an issue with my minivan, but thought I was ready for a change. I planned on replacing her with another Kia since I had such good service, however, I went in another direction. With that being said, I just wanted to thank and praise the staff at Kia. For the past 10 years, everyone in the service department has treated me so kindly when I came in for an oil change. There was never any pressure to get this filter or that ...

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DealerRater Mar 23, 2021

Brandon Wallace was so much fun to work with. I knew exactly which car I wanted when I walked into the dealership and he made it happen. Every transaction was easy. I will be bringing my car in for all of my service needs. I can't wait to pick it up!! Thanks again Brandon!!

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DealerRater Mar 22, 2021

Matt Lepp was great-we took a test drive and I knew it was the car for me! Any questions I asked were promptly answered

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DealerRater Mar 21, 2021

Brandon was so helpful, found exactly what I wanted and made the process smooth and easy. Worked very hard at working with my unique situation. Very much a pleasure to work with.

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Google Mar 21, 2021

Our experience at Suntrup Kia South was the best. I knew exactly which car I wanted when we walked in the door and Brandon Wallace made it happen. Great buying experience and I would recommend this dealership to everyone! Thank you Brandon!

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DealerRater Mar 21, 2021

The Service team here is Awesome.... And Veronica Holliday was my service advisor She was very kind and helpful explained The Service that I received.

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Google Mar 20, 2021

I have nothing but great things to say about my experience at Suntrup Kia. It was the easiest car buying experience I've ever had. Brian Hampe helped me not only find exactly what I was looking for but was extremely knowledgeable and friendly. We spoke before I came in, he asked what I was looking for and had my ideal vehicle waiting for me when I arrived. It was a first class experience and highly recommend visiting their showroom for anyone in the market for a new vehicle.

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DealerRater Mar 19, 2021

Kyle Owens was excellent in getting me in and out with no trouble. Will definitely be back for any maintenance needed. also helped with extra maintenance work I needed that I had no idea about. 10/10 experience.

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DealerRater Mar 18, 2021

You guys did a phenomenal job did take all day keep up the great work I love my new kia definitely recommending to others and friends

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DealerRater Mar 18, 2021

Mr. Brandon Wallace was a delight to work with, very knowledgeable and friendly. He made the process so easy. Highly recommend doing service with him!!!! Thanks again Brandon

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DealerRater Mar 17, 2021

Brian was very pleasant and funny. Yet, he was a great service man. He made an expensive repair not as painful due to his understanding and patience.

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DealerRater Mar 16, 2021

Recently purchased a Kia Telluride from Brandon and he made it a wonderful pain free experience. Was so happy with his service, I sent my daughters friend to buy a car from him the next day. Will definitely be referring my friends and family to him.

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Google Mar 16, 2021

Mathew Harvey helped me in my transaction at Suntrup Kia. He was very pleasant and took all my concerns into consideration. This is my first car, and I'm happy with my decision. 😁

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DealerRater Mar 16, 2021

McKenzie made out trip to Suntrup effortless. She really knows her cars. I think we test drove 5 different cars because we couldn’t make up our mind🤷🏻‍♀️. She was great. Very patient. We ended up purchasing two 🚗😂! I highly recommend her.

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DealerRater Mar 16, 2021

McKenzie, is extremely helpful and knowledgeable. She goes the extra mile to make sure you’re happy. It was a pleasure dealing with her from start to finish.

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DealerRater Mar 16, 2021

McKenzie was a pleasure to work with and so sweet! She answered all my questions and helped me find the perfect car! I would definitely recommend McKenzie at Suntrup Kia South!

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DealerRater Mar 16, 2021

I purchased a Kia Stinger from Robyn Preis and had an excellent experiance! She was friendly and very knowledgeable and eager to make sure that all my needs were met in the most efficient way! She really took the stress out of buying a new car! I highly recommend you visit her if you need a new car! Thank you Robyn!

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DealerRater Mar 16, 2021

McKenzie is very professional, she wasn't pushy at all and educated me on what I was looking for in a car. Thank you again!

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DealerRater Mar 16, 2021

Brandon found the car I wanted and made it fast and easy for me to get it. Communication was excellent, prices were upfront and clear. We will go back for our next vehicle.

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DealerRater Mar 16, 2021

Kenzie is incredibly helpful and professional! She was amazing to work with I highly recommend her when buying at Kia. Very knowledgeable and friendly person

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DealerRater Mar 15, 2021

Brian and Todd made my purchase very worth while. Brian followed up promptly about my inquiry with a personable video message about the suntrup dealership and himself. He is a pleasant man to deal with. I highly recommend him ! Thank you

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DealerRater Mar 14, 2021

Robyn is super nice and very knowledgeable. I would definitely recommend using her to family and friends. She really helps make the car buying process go as seamless as possible. A++

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DealerRater Mar 14, 2021

I have never felt more like a valued customer. Robyn was very professional but also approachable. We appreciate her expertise. I will definitely be back!

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DealerRater Mar 14, 2021

The Dealer Robyn, was very informative, friendly and patient. Unfortunately, I just did not like the new styles of the cars. But if I find what I like, I will buy from her.

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Google Mar 14, 2021

Let me start by saying I had been searching for a new car for some time now. When I inquired about the K5 and Brian Hampe tool the time to send me a personal video about the dealership and himself. That was a great step in the right direction for me. I went in late afternoon on a Saturday. We worked the deal out, I did keep a few employees there past closing and they were as pleasant to as I drove away as when I walked in. Brian Hampe is a real trustworthy man. I would suggest him to ...

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DealerRater Mar 13, 2021

Cindy my service advisor did an outstanding job with my service call. She was especially helpful with explaining the operation of my remote starter as I just couldn’t get the combination to make it operate. 👍🏻

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DealerRater Mar 13, 2021

I was looking for a used SUV and Robyn found it for us, after doing research on it we found it to be a steal!

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DealerRater Mar 13, 2021

Robyn is amazing!!!! I know several people that have purchased from Robyn and she has treated each and every customer with the respect they deserve!!!! Robyn treats her customer how she wants to be treated when she is doing a transaction and that’s what set Robyn apart!!!

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Google Mar 13, 2021

Brandon and Jonathan were very helpful as well as BJ in financing. They were able to help us get a good vehicle and keep very close to our car's payment that we had before for our budget. Thanks to all of them. This KIA dealership is very helpful and has earned our continued business.

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DealerRater Mar 13, 2021

Robyn Jensen is the most professional and the hardest worker, she made me feel comfortable and not rushed in deciding on my first experience with a new vehicle

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Google Mar 12, 2021

I loved working with Mark. Excellent service at suntrip and will leave you feeling like you’re not just a customer but a friend. Thanks kia and Mark !

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DealerRater Mar 11, 2021

Cindy was responsive and very helpful. She kept me informed throughout the process and made sure i understood my options. Technicians were thorough and quick. Quality of the work was excellent.

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DealerRater Mar 11, 2021

Service is always top notch! Cindy is the best advisor and always helps me stay on top of things with my vehicle maintenance! It’s always nice leaving with a freshly washed vehicle too!

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DealerRater Mar 10, 2021

Oil change was on time and quick. Clay and Cindy were friendly and knowledgeable. I would recommend Suntrup Kia in South County. Word minimums are dumb.

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