Customer Testimonials

Client Advisor Mariah B. Thomas was a pleasure to work with in finding my new vehicle. Mariah was amazing to work with. I went with the 2024 Subaru Outback Limited AWD. SUV had all of the features that I needed, wanted, looking for in my next vehicle purchase. She was smart, kind, friendly and personable. Finance Manager Andrew White was a pleasure to work with and finalizing the finance details. He was kind, friendly and personable. I would highly recommend client advisor Mariah B. Thomas and Suntrup Kia South to everyone, anyone, my friends, family that needs to purchase their next ... Read More 
DealerRater - Jul 3, 2026
The experience at Kia Suntrup South was Excellent. Mariah was so helpful, she took her time to explain things to make sure that you were informed. She was very pleasant. When Mariah wasn't available Andrew stepped in to assist and was very kind! BJ the finance manager was nice and also informative. Great Experience.
Very easy to work with. Informative and helpful with our needs. Our salesman was great
I was ready to purchase a 2027 Telluride with a loan preapproval back in May. I knew exactly what I wanted and was ready to order. They did not seem to want to order it for me. I found another dealer that had the exact one I wanted. I contacted Rod about a dealer transfer and it took days for him to respond. By the time he responded, I went to the other dealer and purchased direct from them.
Mariah was outstanding when it came to assisting me on buying a new car. She is very knowledgeable, honest, and she makes you feel comfortable in the Car buying experience! Dzenis was also very helpful as well. Mistakes were made by the bank and he was able to correct the issues!
Mariah was amazing from the time I reached out. She was patient with me and understood my needs and made sure I was not pressured into coming into the dealership or buying a car as I was clear from the minute I reach out thay I want to make the process online and not sit there for hours.
Mariah, you are amazing! Thank you so much for making me feel at home today. Thank you Suntrup for truly going above and beyond. Such a wonderful experience!
Everyone was very kind and accommodating. It was an especially great experience because we got to work with Kris Portnoy.
We had a great experience with Suntrup Kia South, especially working with Kris Portnoy. From the first time we met Kris about three weeks ago to shaking hands and driving off in our new Telluride X-xxxxxx-Prestige yesterday, everything just felt easy and straightforward.
We took our time with the decision—came in more than once, asked a lot of questions, and test drove the model we were interested in—and Kris was patient and helpful through all of it. We never felt rushed or pressured at any point.
Kris was easy to work with—knowledgeable, patient, and never pushy. He ... Read More 
DealerRater - Apr 25, 2026
Kris and everyone at suntrup Kia were amazing! I was spoiled from beginning to end and cannot recommend them enough!
Great advisor who communicates well and is trust worthy. Very polite and extremely knowledgeable. A+++
Adam was instrumental in helping us purchase our new car a year ago. Since then, he has been readily available for any follow up questions or assistance with warranty information and provides quick responses. He has such a pleasant demeanor and makes it a priority to say hello any time he sees me when I come in for service. I've purchased cars from other dealers and salespeople before, but Adam has been by far the best! Work with him and you won't be disappointed!
The buying process was smooth and easy! Mariah was a joy to work with and Dzenis was the finance wizard 🪄
Mariah was fantastic to work with and made buying my new Kia Telluride hybrid a breeze!
Mariah was very personable, fun and fantastic! She made making the decision to buy the Teleride not so stressful. I would suggest that anyone use Mariah. Denis was also fantastic!
Great place! Everyone was so friendly & courteous. They realized after looking at my ID that it was actually my birthday. The next thing I know the manager sends out an envelope with a Visa gift card & "Happy Birthday" written on the front! That simple gesture made my day. My sale resp, Mariah Thomas was wonderful. No pressure, no rushing. She was very informed about 2 vehicles I was trying to decide between. Mariah went above & beyond to help me purchase my vehicle. The finance guy Dzenis was great at explaining all the details regarding the actual ... Read More 
DealerRater - Mar 21, 2026
I received excellent customer service with kindness and professionalism. Mariah found exacwhat I was looking for. She went above and beyond to find the van I’ll wanted in the cooler I desired. She was a pleasure to work with.
As an out of state buyer there is added trepidation. Hunter quickly removed any concern I had and proceeded to provide the utmost in pure customer service. He had a narrated video of the car to me pronto. His diligence along with his friendly demeanor made me a very satisfied buyer. David in finance also made the process seamless, efficient and transparent. Kudos to Suntrup, David and Hunter.
Great service! Very friendly and helpful! I will be recommending my friends and family. FIVE STAR RATING!
Hunter and staff was the best I got preapproved through my bank had some problem with my bank talk to them about it now I’m going home with my nice suv thanks guys
My daughter purchased a car from Mariah last year so she came highly recommended when I decided to shop for a new vehicle. Mariah is wonderful! She is easy to work with, knowledgeable and fun. You have to love that in a car sales person. 10/10 would recommended asking for her at this dealership.
Kris did a great job helping me navigate the purchase of my new Telluride. From different trim levels to available financing, he was able to answer all of the questions I had along the way. He made the prices painless!
My mom and I came up there and the overall energy of the place was amazing. Everyone was so nice and we did not feel pressured at all! Highly recommend!!
Purchased two Kia souls and a Telluride in the past from your dealership and I’m considering buying one of the new 2027 telluride X pro hybrids as soon as they’re available. I’d like to order one. Mariah was very helpful to me. Thank you, Ray.
Awesome dude ! Cool attitude! Recommend dealing with him ! Tries to give you the best deal !
Mariah was a fantastic sales person. She helped me through the whole process getting the car I wanted. She was friendly, conversational, and fun! Which is great because buying a car involves plenty of paperwork and and waiting. Working with Mariah made that waiting and paperwork process really enjoyable. I know when it's time to replace the used vehicle I bought with a brand new car in a few years Mariah will be the person I call. That is because I will both receive high quality service, but also because she is a fun person to spend the car ... Read More 
DealerRater - Feb 5, 2026
I had an outstanding experience working with Andrew at Suntrup Kia on the lease of my Telluride. From start to finish, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. There was zero pressure throughout the process. Andrew answered all my questions, walked me through the features, and was completely transparent on pricing and timing. He made the entire experience easy and stress-free. I highly recommend Andrew and Suntrup Kia to anyone looking for a new vehicle.
Kris was awesome to work with, professional and friendly Would highly recommend him and this dealership to everyone .
From the very beginning when Hunter sent me the video of my car until the last paper that I signed, everyone was so kind and professional. I say great bedside manner. I will recommend to family and friends.
I’ve been to other dealerships, but it wasn’t the best. But he made it happen !!
Mariah to the rescue! After weeks of diligent searching on-line I had the perfect car picked out for my 16 year old twins. It was supposed to be delivered the day before their birthday. But on the day of delivery I was told the car was no longer available. That evening I went to Suntrup Kia and Mariah had a CR-V that was PERFECT. I have never bought a car so quickly before. I was in and out of that place in under 2 hours, with a 16th Birthday gift that will be remembered forever. BJ was fantastic, Mariah was beyond kind, ... Read More 
DealerRater - Jan 15, 2026
As a customer, I felt that I received upfront, honest and detailed information from the multiple interactions I had with Kris. He was laid back yet knowledgeable and patient while I took time with my purchase. Kris took the time to walk me through everything with my vehicle to ensure I was comfortable before I left. I would recommend my family and friends to Suntrup Kia and to work alongside Kris and his team.
Thanks to Mariah and BJ for that car buying experience we just had! Five stars for the whole experience and deal! We're defintiely starting the new year right!
We have bought our last three cars from an another dealership in St. Louis and we’re hesitant to go to someplace where we knew no one. Hunter and everyone at Suntrup were fantastic. I did not feel pressured or rushed through the process. Hunter was especially patient with my two kids interrupting us and knocking things down off of his desk. I highly recommend Hunter and everyone at Suntrup Kia.
Good experience love my new car . Kris was great . Will recommend this dealership to others
Great experience working with Mariah, BJ and Rod on a deal for Linda’s 2026 KIA Seltos!
Mariah was great to work with and everything went smoothly through all facets of the process.
It is an amazing dealership to purchase and work for. I had been planning on buying from my Dealership for seven months and just waiting for the right time and today I was finally able to purchase a vehicle!
Everyone was very warm and welcoming. Kris made the experience easy and stress-free. Suntrup Kia definitely exceeded my expectations!
I picked the car that I wanted online communicated with the sales rep a few times in a matter of two days. Went in the day after Christmas and in less than four hours, I walked away with the car that I wanted with a great deal.. Hunter was very professional and patient with me. If I had to write the experience on a scale of one to 10, I will give it a 10.++++
Everyone was fantastic! Mariah is an All Star. A wonderful experience all around. I couldn't recommend them more!
I was in a tough spot. My journey started with Adam J, who encouraged me to come in because he were sure that they could work out something . When I arrived I got to work with Mariah, who assured me that she was going to do what she could . BJ in finance sealed it all . I was in tears being able to get out of a tough situation into a beautiful Jeep. Thank you guys so much!
I was shopping for a 2026 KIA Sportage. Suntrup KIA had several trims available. I did not have an appointment to test drive a car. I was greeted by friendly staff and immediately assigned to a salesperson, Ali Seoud. Ali was very helpful and professional. All of my questions were answered and the process to test drive was hassle free. Ali and I were in contact for two weeks while I continued to research and drive other vehicles at other dealerships. He gave just the right amount of attention without being overbearing Even though I eventually bought another make and model, ... Read More 
DealerRater - Dec 20, 2025
Kris was very nice to work with he answered all questions and help me make the best decision for a new car.
Came in to look at a Telluride with Landry (Lambo) and could not have had a better experience, everything was super streamlined and transparent all the way thru the finance part. The entire dealership was a very non pressure atmosphere which was very much appreciated. They even filled up the new car and had it ready to go. Can’t recommend this dealer enough, even if you’re not in the market for a Kia, come anyway because you’ll be pleasantly surprised by both the inventory and experience.
I brought my vehicle to Suntrup for a warranty oil leak. While in their possession, the car received damage after an employee drove it into a dirt mound. I was not informed of the damage at the time. Instead, an employee apologized for the delay on the return of my car. He stated there was still some dirt on it that needed to be cleaned off so he ran it through the carwash while I waited outside. I thought this was odd because I knew there was no dirt on it when I brought it in. I drove the car ... Read More 
DealerRater - Dec 4, 2025
Andrew did a wonderful job. I would recommend him to anyone.\n We will see you all soon for our next oil change.\n Thank you again, Andrew Kathleen, Bommer and Willie.🐕
Absolutely the best experience i’ve had at a dealership. Best service ever! In and out! From start to finish I was treated by the best representative that welcomed and acknowledged me the minute I came in. I felt welcomed, honored, and appreciated. My time was valued as well as my desire to get a specific vehicle. 20/10 would recommend again. Thanks Mariah and Suntrup Kia South!
Mariah was amazing! I mentioned to her I worked overnights and she instantly went into motion of moving things along swiftly! She was so attentive, informative and funny! BJ in the financial department was just as amazing as she was! He was patient with me while I waited to see what rate my current lien holder would offer and he ended up beating their offer and the original offer he found while waiting! It was great! Left the dealership all smiles
Suntrup Kia South has great customer service. All around good atmosphere and great deals and bargains.
I unexpectedly had to search for a car after a total loss that was not my fault. It was not ideal right around the Holidays but Suntrup and Hunter made so many anxieties go away. They made the process smooth and easy and did not make me feel pressured by any means. When shopping please consider them! Thanks again for everything Hunter & Suntrup team!
Everyone was super helpful and friendly! Andrew in particular was super easy and fun to work with!
Andrew made buying a new car surprisingly easy. He’s down to earth, easy to talk to, and I never felt pressured at any point. It genuinely felt like he had my best interest in mind, not just making a sale. I’d definitely recommend him.
I've only ever leased cars from Suntrip kia south. I'm on my fourth car now and still recommend them to everyone.
Mariah was awesome! I would recommended anyone to Suntrup Kia. I had a horrible experience right before going to them and they made my experience 1000 times better.
Willing to work with me on what it would take to make a deal. Very friendly staff.
Landry was an amazing salesperson and helped us immensely. We worked with us diligently and provided great information. Highly recommend!
Kris Portnoy was extremely professional and helpful as we went through the process of purchasing a new K4. His professionalism early in the process of picking out a vehicle was one of the reasons we WANTED to come back and purchase a car from him. Once we made the choice of vehicle we wanted, the process was smooth and easy from beginning till end. We never felt pressured and left the dealership extremely happy. We highly recommend Suntrup Kia, and Kris Portnoy specifically.
Landry was an amazing salesperson and helped us immensely. We worked with us diligently and provided great information. Highly recommend!
Terrible experience here with the service department. Very predatory. Robyn and the assistant manager are a few to avoid at all costs.
Staff was nice and welcoming. They made the process simple and not overwhelming. Kris was very responsive to my questions via text and phone.
Hunter and his team were awesome! Made the process a pleasant experience. If you are looking for a new car, ask for Hunter!
Enis was great to work with and very responsive. He has a great attitude and is always very helpful.
This was probably the easiest car buying experience we’ve ever had. Kris portnoy was very knowledgeable and made the deal we wanted. The deal was fast and fair! I would highly recommend this dealership.
Best car buying experience EVER! Saved was amazing from the start! Mariah, fantastic ! Both made this the easiest and low stress car buying experience. 10 stars!
August 2025 - Extremely easy buying process working with Landry and BJ. We made multiple trips to the dealership and test drove several vehicles before landing on our new Kia Seltos. Felt like the purchase price was a good deal and customer service was great. Would recommend working with this team again.
Very friendly salesman and willing to work with the customer. Our salesman made the whole process easy for us and was through.
From the moment I walked into the dealership, Mariah was extremely helpful and genuinely focused on helping me find the right vehicle. She took the time to understand what I was looking for and went out of her way to ensure I found exactly what I was looking for. I highly recommend going to see Mariah if you’re ever in the market for a new vehicle!
Kris helped me out a lot with this purchase, made the whole process simple, and I was out the door in no time in a new car.
Hunter was amazing. He was knowledgeable and met our needs. We love our new car.
The team at Suntrup Kia was great and stayed on to of things throughout the purchasing process. Greta work!
The dealership was very nice; very well-kept and clean. All of the staff was super friendly and welcoming. Hunter, the salesperson who worked with me, was very knowledgeable and helpful in the process of buying my new car.
Professional, welcoming, and inviting! My salesperson was absolutely competent and helpful! The entire staff remained friendly and the environment felt warm.
Mariah was extremely helpful & knowledgeable regarding my lease purchase. She was a pleasure to work with!
Overall, positive friendly atmosphere made the buying process so easy went out of their way to make the car fit within our budget. Absolutely amazing experience.
Amazingly friendly service. We were able to buy the vehicle of our dreams thanks to their incredible client adviser Moriah. Dzenis from their finance team was able to get us an exceptional rate. Couldn’t recommend this dealership and their team enough.
Easy to deal with! Low pressure Had what I wanted made deal got it signed and drove away same day!
He was very excellent and made sure I was taken care of the whole time I was there. He never left my side
Kris was very helpful in finding the exact car I was looking for. He was very kind, patient and accommodating in the buying process. He answered all my questions. He made a stressful situation quite easy. I appreciated that Kris made my husband and I feel like friends and not just another car sale. He even stopped what he was doing to talk to us when we came back to the dealership after the car sale. I would definitely recommend Kris as a person to buy a car from.
Had a great experience buying my 2nd Kia Seltos with Suntrup and client advisor Mariah. The whole process was easy and relaxed.
I had a great experience at Suntrup Kia! Landry was fantastic — professional, patient, and really took the time to make sure I found the right vehicle for me. He answered all of my questions honestly and made the process smooth from start to finish. I never felt pressured, just supported. I’m so happy with my new car and would definitely recommend this dealership to anyone looking for a stress-free car buying experience!
1 star because my car is fixed as of now. My issues started back in July and is just now fixed in October. The lack of communication and updates within this time frame is what was the most frustrating aspect of my service with Suntrup Kia. I understand that it takes a while to figure out what is wrong and how to fix it, but my phone calls and text messages were continuously ignored and I only got a response back if my husband called and asked for an update. I had a rental car for over 40 days. Because my car ... Read More 
DealerRater - Oct 11, 2025
The sales staff at Suntrup KIA were very helpful and professional! I am knowledgeable about the leasing process, and they worked with me to make a deal that was a win-win for both parties. Special shout-out to Mariah, Connor and Dave - I'll be back again!
I had a wonderful experience! I got to drive home in my dream car! The service I received was friendly, professional and caring. I am very happy I chose Kia Suntrup!
Everyone who we met at Suntrup Kia were helpful and friendly. It was a pleasure to work with Mariah! She helped us navigate between used and new vehicles, was very knowledgeable, and an overall great person to get to know!
First time buying through dealership but able to find car with everything that I wanted!
Landry is as attentive to my wants and needs. He worked tirelessly to give me the best deal possible. I am grateful for his expertise.
Helpful in every way possible . Overall a great car buying experience. Happy we chose this dealership.
When I came into Suntrup I intended on just looking at a couple of different models and test driving them to see which I liked better before making a final decision on purchasing a new car. When I was in the lot of the dealer I was approached by Mariah who helped me find the correct models I was looking for and went with me to test drive them. I then fell in love with the 2026 Kia Sportage and didn’t have the time to complete a purchase right then, so Mariah was kind enough to get the buying process ... Read More 
DealerRater - Sep 27, 2025
Landry was excellent to work with. He made our car buying experience very smooth and stress free. He answered every question we had and was very detailed with all the information on our new Telluride! 10/10!!
I’ve only talked to about 3 employees in the organization but those 3 people were enough to convince me that this was the right place to be! Not only were they extremely helpful, they were very supportive and knowledgeable considering it was my first time buying a vehicle. Other people could’ve easily scammed me but these employees were extremely transparent which I greatly appreciate
We walked into the dealership with four kids and about an hour and a half to look at the car we were interested in. Everyone was welcoming and accommodating. The facility was clean and was family-friendly.
Kris worked hard to over come the obstacles set forth by his peers to ensure we left satisfied. We came with a vehicle in mind and he had to search to find the car and then the keys when misplaced by another sales man. We also had some paperwork obstacles after purchase that finance worked quickly to resolve.
Such a great experience with Suntrup Kia and our salesman Kris P. Very excited to have our new Telluride.
Very professional and answered all of our questions..It was very hassle free experience. I would recommend Cheyenne and Kia to my friends.
The most decent place you can find in the region is very caring and understanding. Especially thank you to Ms. Mariah.
Everything was great! Would have liked more color options but everything worked out just fine.
Kris was awesome to work with! He was responsive, straight forward, true to his word, and never made me feel rushed. Overall great experience with this dealership!
The dealership was clean and very welcoming. Mariah was absolutely amazing. She went above and beyond to ensure I had exactly what I wanted in my Kia K4. Mariah’s enthusiasm to help and her knowledge about the vehicle made the process smoother than ever!
Kris and the Kia team made this the easiest car purchase I’ve ever made! THANK YOU for simply letting me make my own decision without high pressure sales tactics. I’ve already recommended you to my niece who is in the market and dreading the process!
