Customer Testimonials

2023 DealerRater Dealer of the Year

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Google Nov 5, 2024

I had such a great car shopping experience this evening with James! He was patient when answering all of my questions, knowledgeable (makes, models, trims, features etc.), and super thorough when showing me the interior and exterior of the vehicle. He really put my mind at ease and made me feel confident in the car I chose at the end of the process. I am very grateful for how above and beyond he went for me. I would definitely recommend giving James and Kia Suntrup to anyone in the car buying process.

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Google Nov 3, 2024

Sheridan W. is one of the best Representatives I have ever worked with when purchasing a vehicle. From the onset, she was personable yet professional when supplying information regarding their inventory. I was without a vehicle for a few days, and explain to her that I didn't have transportation from St Charles to her location; without hesitation she traveled to me. She deserves more than five stars. Thanks for making me part of your family at Suntrup.

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Google Nov 1, 2024

Just purchased a new Kia from Suntrup Kia South. We were able to work easily with James, our sales associate, to come together on a great deal. Would definitely reccommend!

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DealerRater Nov 1, 2024

Dave made my experience as seamless as possible and was a joy to work with. He not only made sure I understood all the features and benefits of the car but made the overall experience a pleasant one. Keep up the great work!

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Google Oct 31, 2024

Recently, I had a 5-star experience @ Suntrup Kia on S Lindbergh during the purchase of my 2025 Kia Seltos. Laz, in sales, & Gina, in finance, answered all my questions & discussed all concerns in great detail to my satisfaction & clarity. It was my best car-buying experience ever. Thank you. Photo of me & my salesperson, Lazarus Moore

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Google Oct 26, 2024

Went to Kia to get a new vehicle, Dzenis was a great salesman! Helped me get the car I wanted without any hesitation. The wait wasn’t even that long and I was really happy without everything, I really appreciate it all! I would recommend. 🙏🏼

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Google Oct 24, 2024

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Google Oct 22, 2024

Mo Saad & Rod were amazing to work with! Big thank you to them for making my first experience a buying a car amazing!

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Google Oct 22, 2024

We purchased a used car last week from SunTrup Kia South and it was an amazingly satisfying experience! I usually dread the negotiation process when buying/ trading in a car. But Moe Zulic was very helpful, polite and professional during this process! Thanks, Moe and the rest of the team at SunTrup for your help and professional courtesy during our used car buying experience!

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DealerRater Oct 19, 2024

Eder es una Excelente persona. Es muy amable y servicial . Nos atendio muy bien en nuestro idioma Español todas las preguntas que hacíamos nos las contestaba con claridad sabe mucho del producto que nos vendió!! Muy buena experiencia con el (5 estrellas)

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DealerRater Oct 19, 2024

No teniamos cita, asi que solo fuimos y el nos atendió muy amablemente, contesto todas nuestras preguntas haciendo la selección del modelo y el nivel de equipamiento (trim level) del auto que más se ajusto a nuestro gusto y presupuesto

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Google Oct 19, 2024

Moe Z. was a fantastic salesman. He made the entire process easy, quick and was patient with me thorough out.

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Google Oct 18, 2024

I want to give James all the props in the world for providing an easy car purchase process! He was knowledgable, interested in our wants and needs, and a great guide throughout the process. We highly recommend working with James and this dealership!

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DealerRater Oct 17, 2024

I came in looking a vehicle that I saw on Carfax and David sat me down and he got to work. With just a few questions he pulled us two vehicle to get started after that he didn't have to look no more I chose the first one he showed me. It was in my price range and better than I expected. I'm pleased with my purchase and looking forward to consistent business with you company. Thank you for your services.

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Google Oct 15, 2024

I recently had a great car buying experience at Suntrup Kia. Dzenis was very friendly, helpful, and all around a pleasant person to work with. I was impressed by the efficiency of the team - I drove the car home off the lot with all the paperwork completed after spending only about an hour and a half total at the dealership!

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Google Oct 12, 2024

Thank you Moe Z for helping us buy our dream car so we can fit our little guy in the back seat!! We went up there with a dream and you made it happen!

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DealerRater Oct 11, 2024

No hassle, no problem, the entire process was smooth, my sales person Melissa was top notch! Thank you I will buy another from her.

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DealerRater Oct 9, 2024

I had an amazing salesperson Moe Z, he took his time with me explaining everything to me. It's been a month and he still checks on me to see if I need anything or have any questions. I will definitely refer Moe Z. to my family and friends.

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DealerRater Oct 7, 2024

Excelente atención al cliente, actitud positiva y excelente respondiendo todas nuestras preguntas y dudas. Lo mejor es que habla español

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Google Oct 6, 2024

We had an awesome experience at Suntrup Kia! Dzenis and Moe treated our 16 year old to a great first car buying experience and made it very special for him! Highly recommend them both!

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DealerRater Oct 5, 2024

We were shopping around trying to find the right carand we found the right one here. Everyone at the dealership was friendly and helpful. Love my new Kia.

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Google Oct 4, 2024

Had such a wonderful experience here! Moe Z was able to work with me on my trade-in and pricing options to help me kind a choice that was right for me! Highly recommend Suntrup Kia

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Google Oct 4, 2024

I bought a Kia Telluride last week at Suntrup and my experience was great. Moe Z was our salesperson and he recognized I had already made the purchase before I got there so he facilitated getting the deal done so both sides got what they wanted. 5 Stars

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Google Oct 4, 2024

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Google Oct 4, 2024

We had a very pleasant experience buying our new 2025 Sportage from Suntrup Kia. Melissa was fabulous as our Sales Person, she was friendly and genuinely cared about what we wanted for our new car. BJ handled our financing and that process was smooth. Dave was also super friendly and respectful of what we wanted. Overall best car buying experience with a dealer, and Capital One Auto Navigator buying service was a great tool for us!

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Google Oct 4, 2024

This is a Wonderful Place to go buy your Kia Vehicle. Sheridan Wright and the Staff will assist you every step of the way. Enis Junuzovic kindly helped out. Thank You Sheridan!

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DealerRater Oct 2, 2024

Moe was very friendly, helpful and professional! Moe and his team made the process of buying easy and fast! I would highly recommend him!

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DealerRater Oct 1, 2024

The atmosphere in here is amazing, everyone gets along i totally would recommend coming here. My Salesman was awesome i love it.

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DealerRater Oct 1, 2024

Friendly staff! Both sales person and financier were very helpful with the whole process. Definitely a great dealership to come too to buy a car.

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DealerRater Oct 1, 2024

Amazing guy - he was listening carefully to my needs for a car and he successfully fulfilled my wish!

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DealerRater Sep 30, 2024

Wonderful experience with Moe, he worked so hard on trying to get me on the payment I wanted. I did go a trim down but I was mostly worried about payment wise I still got the car I wanted.

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DealerRater Sep 30, 2024

Always the best and they treat me good, my 5th car from them. I would definitely recommend them

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DealerRater Sep 29, 2024

He made a very stressful decision pleasant and was helpful the entire time.fantastic service!

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DealerRater Sep 29, 2024

James is the exact salesperson you want to deal with. He made everything easy, he dealt with my indecisiveness, and made the whole process smooth. You go to Kia Suntrup, make sure to ask for James!

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DealerRater Sep 29, 2024

They have a huge selection that can all of your needs. And they didn’t play with pricing. After doing some homework on the car I wanted I realized there was no point in trying to negotiate.

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DealerRater Sep 27, 2024

Very helpful and very informative and patient. Worked with me and tried their best to get me a bang for my buck and I’m very pleased. Thank you!!!

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DealerRater Sep 26, 2024

The process was easy. We found the car we wanted and we love it. I would recommend anyone to shop for a new vehicle at Suntrup Kia.

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Google Sep 24, 2024

The buying experience for a 2024 Kia Telluride was wonderful. Sheridan Wright was our sales associate and did a great job showing us options and explaining everything. Our interactions with finance and service departments were very pleasant.

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Google Sep 24, 2024

Our salesman, James was amazing he found us exactly what we wanted.

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DealerRater Sep 20, 2024

He was really polite and cool guy, he tried his best to sell the car in a good way ı really liked it

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DealerRater Sep 19, 2024

James and Dzenis were so helpful in our leasing process of the KiaEV9. They helped us learn more about the car and the financing options, and they were honest, sincere, and professional. We also appreciate BJ who helped us at the end with the paperwork. They made a process which can sometimes feel complicated straightforward and efficient.

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DealerRater Sep 19, 2024

Seemed relaxed and low pressure. They worked hard to get our interest rate where we wanted it.

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DealerRater Sep 19, 2024

James was amazing and worked to get us where we needed to be price wise! Tony in finance was great!

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DealerRater Sep 19, 2024

This is the 2 ND car I've bought from them always so fast and easy!

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DealerRater Sep 18, 2024

James was awesome. Noticed us even when he was with another customer and made us all feel important. He was very patient with our needs and our wants to not just make a sale but put us in the right vehicle for our family. He was great with the financing completion as well. We highly recommend working with James.

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DealerRater Sep 18, 2024

Fast Efficient Friendly Professional Moe was a fantastic salesman. He didn’t rush me in my decision and was very informative about telling me about my car choices! Moe made buying a car an easy experience! Highly recommend Moe!

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DealerRater Sep 17, 2024

Now was unbelievably helpful, upbeat, and willing to do whatever we said we needed. I highly recommend him.

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DealerRater Sep 17, 2024

This dealership and sales person truly were awesome they were definitely here for me. Moe and Eder were extremely helpful and kind. They explained everything to me I would most definitely recommend this dealership and both salesmen to anyone! Best experience I have had at a dealership!

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DealerRater Sep 14, 2024

We had a great experience at Suntrup Kia! The staff were friendly and got us exactly what we were looking for!

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DealerRater Sep 14, 2024

David did a great job helping us find a car we wanted, and Suntrup made the deal happen with great attitudes.

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DealerRater Sep 2, 2024

The crew at Suntrup Kia were nothing short of amazing. David and Mo took great care of me during a busy Saturday. I would recommend this dealership and the experience to any interested buyer. Thanks again and will see you in 36 months!

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DealerRater Sep 1, 2024

While at the dealership the sales environment was great. However, my sales person was not. There were conversations had that weren’t added as part of the purchase agreement. First the car was listed at a lower price the day of sale than what I was charged and the sales agent said there was no way to honor that price. Secondly, I asked to wrap sales tax into the price of the loan similar to the pre-qualification I received before contacting the dealership and that was not upheld either. I was told that conversation was never had. I then called ...

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DealerRater Aug 29, 2024

Thanks so much for helping us find two new vehicles for our growing family, David! We appreciate the time you took to talk us through our options and the patience you had as we made our decisions.

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DealerRater Aug 18, 2024

Easton was very patient with us and helped explain several financial options while we were looking at vehicles. He was straightforward, explained our options well, and we never felt rushed or pressured. Once we made our decision he worked to get us the vehicle as quickly as possible. Jarrod helped us knock out the financing quickly, but still explained everything thoroughly. We appreciated that he took time to answer questions and make the financing process as painless as possible. Both Easton and Jarrod were friendly and professional, and they represented Suntrup Kia well. Because of them, we will strongly consider ...

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DealerRater Aug 17, 2024

Very happy with our car! A hitch cover came off in cleaning before we took possession and we found it a little strange that they weren’t real worried about making sure it is replaced. There is an active recall too that instead of making sure it was taken care of, it was put in us to schedule. David was easy to work with, we didn’t feel pressured into buying. He was good with the kids and was able to answer all car related questions.

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DealerRater Aug 16, 2024

Michael was very helpful and knowledgeable. No hassle, no muss, no fuss. He had our car ready and waiting.

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Google Jul 26, 2024

Bj at Kia Suntrup turned my situation around and went to bat for me to get my warranty refund back and was very responsive. Once I was able to reach him

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DealerRater Jul 23, 2024

Everyone friendly, patient, etc. David and Brian were super patient with me explaining.My daughter helped. My life has been super stressful for a while so I truly appreciated them. Dave was really great through it all I spent a very long time deciding what to do.

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DealerRater Jul 23, 2024

Everything went smooth as possible and they made sure everything was taken care of. David went above and beyond with communication and getting us there as soon as the car was ready to be test driven.

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DealerRater Jul 21, 2024

Best car buying experience! Our salesman, Laz, was extremely helpful and shared all the details about our vehicle. The managers worked with us to make a deal and Jarrod in finance quickly took care of all the paperwork. We highly recommend this dealership!

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DealerRater Jul 18, 2024

James is very knowledgeable about the inventory, has a very professional attitude and treated me with the upmost respect during my whole process. Would recommend James to anyone I know looking for a new or used vehicle.

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DealerRater Jul 18, 2024

Great dealership. They were happy to help me find exactly what I wanted. I drove home happy with a new car.

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DealerRater Jul 16, 2024

Dave was easily the best salesman I have ever had to work with in getting a new vehicle. He had everything ready and we worked through the process very quickly. Couldn’t ask for a better experience.

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DealerRater Jul 16, 2024

Armin and the Kia Suntrup team made my car buying process very easy and comfortable. Armin made the whole process very approachable for a first-time car buyer, and I will definitely refer people to him in the future.

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DealerRater Jul 14, 2024

They went above and beyond to find the car I wanted in record time and had the paperwork ready to go when I came in so it could be quick. They weren’t pushy at all from a sales perspective which I also appreciated! Loved working with Laz!

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DealerRater Jul 10, 2024

They made the whole transaction smooth even when we hit some bumps in the road.

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DealerRater Jul 7, 2024

They were friendly and made the purchsse of the vehicle and quick and easy process

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DealerRater Jul 4, 2024

Everyone is so nice. David was amazing and the finance guy was the quickest ever. Will for sure send friends here

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DealerRater Jul 4, 2024

Suntrup Kia had exactly what I wanted! And Sheridan made the process quick and easy, highly recommend!!

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Google Jul 2, 2024

I’ve got to tell you that I’m actually IMPRESSED with this dealerships service department. All the employees were super friendly & professional. This was my first service appointment and I was in & out and back home within 1.5 hours. This was also my first KIA vehicle purchase. When I go to my other vehicles dealership I’m literally there for 2-3 hours just for an oil change & tire rotation! The KIA dealership sends a Multi point vehicle inspection, & an inspection video straight to your phone through text and your not waiting in limbo! The waiting area ...

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DealerRater Jul 1, 2024

I came to Suntrup Kia with one car in mind, not knowing if I really wanted to go back to a Kia. But let me tell you, the whole team at Suntrup Kia made my buying experience so easy. They are all very knowledgeable and willing to help get you in that new car. I highly suggest that you go to Suntrup Kia and go straight to Moe. I have worked with many sales reps when buying a car, and Moe is definitely the top rep I’ve ever worked with.

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DealerRater Jul 1, 2024

Very helpful and friendly, found a good match for what we needed and answered all of our questions

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DealerRater Jun 29, 2024

When I went to visit the dealership, Moe was there to assist me to decide what is the best car for me to drive. He did not rush me at all and was all ears to my car’s needs.

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DealerRater Jun 29, 2024

The dealership was very clean and welcoming. We were treated with the upmost respect and kindness

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DealerRater Jun 29, 2024

Dzenis is extremely informative about the car and made the process enjoyable. When it’s time for my next car I will be back to do business with Dzenis. I will recommend him and the others who helped to anyone.

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DealerRater Jun 29, 2024

I cannot recommend James at Suntrup Kia enough. From the moment we walked in, he was welcoming and attentive. He listened to our needs and took the time to understand exactly what we were looking for in a car. James was knowledgeable, patient, and truly went above and beyond to help us in our search. Our visit was seamless and enjoyable thanks to his professionalism. If you're in the market for a new car, do yourself a favor and ask for James at Suntrup Kia. You won't be disappointed.

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DealerRater Jun 29, 2024

James was very helpful and listened to our needs. He was open to assisting us in any way he could. James is very personable and not pushy at all. He made us feel comfortable.

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DealerRater Jun 27, 2024

Absolutely LOVED my experience with Suntrup Kia. Great service and a so helpful and knowledgeable. James Bullock and BJ Bruner were really amazing to deal with!

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DealerRater Jun 27, 2024

Easy in. Easy out. Helpful team and no pressure (even at 103 F outside). Thanks for an overall great experience.

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DealerRater Jun 27, 2024

Very impressed by how I was treated overall and everyone in a whole was very respectful. Everyone's best experience at a dealership !

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DealerRater Jun 27, 2024

Everything went extremely smooth, not a hiccup to be had. Moe helped me get the Sorento that best fit my families needs. Thank you sir!

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DealerRater Jun 27, 2024

This dealership was very clean and organized. James was extremely helpful, kind, and answered all of our questions.

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DealerRater Jun 26, 2024

They are great with customers good with getting people in and out quickly overall great deal great experience

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DealerRater Jun 26, 2024

Dave was really easy to work with. He took great care of us and was mindful of our time. Bj Bruner was also great. He made the finance part a real pleasure.

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DealerRater Jun 25, 2024

My guy Moe!! Most definitely would recommend him to anyone looking for a nice car on top of good life advice in general! Top tier car salesman for sure! Appreciate you so much!💪🏾

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DealerRater Jun 23, 2024

To buy a car from Moe was a delight, he was fun and interesting, attentive and not pushy. I wouldn’t hesitate to send friends and family to him. Suntrup Kia has serviced my previous vehicle since 2016 through 2024 and always did a great job and they care about the job they do. They also do not push you into services you don’t want or need.

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DealerRater Jun 23, 2024

Pleasant, relaxed, no pressure experience. Everyone encountered was helpful & welcoming. Will recommend to friends & family

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DealerRater Jun 23, 2024

Sheridan was amazing. Will definitely be back. Had a great experience and timing was great.

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DealerRater Jun 22, 2024

I went in a few weeks ago to check out a car someone had told me about even though I wasn't really in the market for a new one. I ended up purchasing the 2022 Corvette Stingray. Probably the smoothest purchase I have ever made buying a vehicle in the last 20+ years. My salesman, Lazarus and the Finance Manager, BJ, were professional and respectful. My son, a former car salesman, tagged along the next day to make sure everything was on the up and up. He was happy with the financing I received and how I was treated. Car buying ...

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Google Jun 22, 2024

I went in a few weeks ago to check out a car someone had told me about even though I wasn't really in the market for a new one. I ended up purchasing the 2022 Corvette Stingray. Probably the smoothest purchase I have ever made buying a vehicle in the last 20+ years. My salesman, Lazarus and the Finance Manager were professional and respectful. My son, a former car salesman, tagged along the next day when I finalized the deal to make sure everything was on the up and up. He was happy with the financing I received and how I ...

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DealerRater Jun 20, 2024

Amazing experience! James was great, listened to exactly what I was looking for in a vehicle and delivered just that. He was very knowledgeable on every aspect of the car and the sales process ensuring all my questions were answered thoroughly. By far the easiest car purchase ever!

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DealerRater Jun 19, 2024

Service was good, everyone was friendly, and they made things as quick and easy as can be expected.

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DealerRater Jun 18, 2024

This us the 2nd vehicle we have bought from Suntrup Kia and the staff and dealership have both been wonderful. David was wonderful to work with and was so knowledgeable about the vehicle and gave us such an in depth understanding of all the safety features and all other options on the car. What a wonderful experience we had and will definitely be going back in the future.

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DealerRater Jun 17, 2024

Armin was a personable knowledgeable salesperson. If he didn’t know the answer he would find it out! Would recommend his services!

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DealerRater Jun 9, 2024

This is the 2nd car I've bought from Suntrup and the 2nd time I'm excited walking away. David answered every single question I had, no matter how annoying I was with them. He met me where I was with payments and didn't push me in a car I didn't want. Feeling heard is big when dealing with salesmen. 100% recommend Suntrup Kia

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Google Jun 9, 2024

James Bullock went above and beyond to help me get my Subaru forester! It had been listed as wholesale on the website mistakenly, and he saw it on the lot and was proactive in getting me there before a number of people who were interested in it knowing it would go fast. I was in a nasty total loss car accident and had been really struggling with poor customer service at other dealerships, so I really appreciated how smooth he made this process. Thanks for everything!

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DealerRater Jun 8, 2024

Mike was very helpful and patient! He got me into the car I wanted and worked hard to make sure I was happy with my purchase! Mike has always been known for his hard work and tenacity. I hope he continues to be a large asset to your company for years to come!

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DealerRater Jun 8, 2024

Super quick and easy sale! Laz and the team are top notch. Got me a great deal and a good trade in as well. Great start to my Summer! Thanks Laz!!

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DealerRater Jun 8, 2024

Michael and everyone at the dealer were friendly and responsive. Smiles and handshakes all around!

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DealerRater Jun 6, 2024

Armin was very responsive to texts and calls. I would use Suntrup again if Armin was salesman.

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